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Posted

Im getting this error on every file

The file could not be opened because permission was denied.

I try to open and I can't open or save any files on my hard drive.

  • I've tried resetting PRAM, VRAM
  • I've tried resetting permissions to the folder (via terminal and using Disk Utility and repairing disk permissions)
  • I've tried modifying the permissions in the accessibility area to enable full disk access. 
  • I've checked the file / folder permissions in finder

I'm losing my mind here. I don't know what I did to trigger this (except installing a bunch of fonts today). I could use it perfectly a couple of days ago. I'm an advanced OSX user and I've run out of options.

Weird thing is that I CANT open them in affinity designer OR photo but I CAN open it on affinity publisher.

 

My setup:

  • Mac Osx Monterey 12.1 on an M1 Pro (MacBook Pro (16-inch, 2021). I have dropbox running which has reported errors on OSX Monterey (maybe is that, but it's weird that only affected affinity products, I can open the same files (jpg or PNG) on photoshop and Illustrator)

image.png.9e917f4a9c8031e3139e4598d883072a.png

 

  • Staff
Posted

In the Files and Folders section of your Mac's Security & Privacy settings can you please check that Affinity Designer has been given permission to access the Downloads and Desktop folder locations

Posted

Where did you purchase Designer and Publisher, @budaloco?

If one is from Serif directly, and one from the Mac App Store, then by "installing a bunch of fonts today" you may run into sandboxing restrictions imposed by MacOS on the application from the Mac App Store. In that case, you may need to uninstall the fonts, or use a font manager to control which ones are active.

-- Walt
Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases
PC:
    Desktop:  Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 

    Laptop:  Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
    Laptop 2: Windows 11 Pro 24H2,  16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU
iPad:  iPad Pro M1, 12.9": iPadOS 18.5, Apple Pencil 2, Magic Keyboard 
Mac:  2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.5

Posted
4 minutes ago, walt.farrell said:

Where did you purchase Designer and Publisher, @budaloco?

If one is from Serif directly, and one from the Mac App Store, then by "installing a bunch of fonts today" you may run into sandboxing restrictions imposed by MacOS on the application from the Mac App Store. In that case, you may need to uninstall the fonts, or use a font manager to control which ones are active.

Photo and designer are from the App Store, Publisher is from the website. The fonts were installed and activated via FontExplorer®. Do you think that installing and activating a large number of fonts is a problem that can restrict my App store version of those programs?

Posted
18 minutes ago, budaloco said:

 Do you think that installing and activating a large number of fonts is a problem that can restrict my App store version of those programs?

 

-- Walt
Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases
PC:
    Desktop:  Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 

    Laptop:  Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
    Laptop 2: Windows 11 Pro 24H2,  16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU
iPad:  iPad Pro M1, 12.9": iPadOS 18.5, Apple Pencil 2, Magic Keyboard 
Mac:  2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.5

Posted
31 minutes ago, walt.farrell said:

 

Thank you so much Walt! That was it. It was the goddamn sandboxing. I guess I´ll have to activate fonts as I go. Thanks heaps for your help mate.

 

B.

Posted

You're welcome.

-- Walt
Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases
PC:
    Desktop:  Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 

    Laptop:  Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
    Laptop 2: Windows 11 Pro 24H2,  16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU
iPad:  iPad Pro M1, 12.9": iPadOS 18.5, Apple Pencil 2, Magic Keyboard 
Mac:  2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.5

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