GonDuartist Posted January 23, 2022 Share Posted January 23, 2022 Hello! Whenever I'm working on Publisher and need to switch to the Designer persona, it works fine. But whenever I switch to the Photo persona, it works well for like a minutes, then it crashes and closes. Every single time. However, when I use Affinity Photo, the actual app, it works fine. Does anybody else experience this? Quote Link to comment Share on other sites More sharing options...
carl123 Posted January 23, 2022 Share Posted January 23, 2022 Is it with a particular document or any document? Quote To save time I am currently using an automated AI to reply to some posts on this forum. If any of "my" posts are wrong or appear to be total b*ll*cks they are the ones generated by the AI. If correct they were probably mine. I apologise for any mistakes made by my AI - I'm sure it will improve with time. Link to comment Share on other sites More sharing options...
GonDuartist Posted January 23, 2022 Author Share Posted January 23, 2022 4 hours ago, carl123 said: Is it with a particular document or any document? It's only happened with one document so far, where I have a photo in it, but I haven't tried with any other document so far. It just happened today, and it's the first time I'm editing a photo straight from Publisher. Whenever I start editing the photo using the Photo persona, it crashes. Quote Link to comment Share on other sites More sharing options...
carl123 Posted January 23, 2022 Share Posted January 23, 2022 If it happens with more than one document it's likely to be the app or an app setting If it's just the one document then it's possibly something in that document causing it to crash For now, all I can recommend is going into Preferences > Performance and disable (untick) Hardware Acceleration, as that has been doing some weird stuff in certain machine configurations If it still crashes, we may need you to upload the document or just the page/image that crashes, if you can copy that page to a new document and still get the crash Quote To save time I am currently using an automated AI to reply to some posts on this forum. If any of "my" posts are wrong or appear to be total b*ll*cks they are the ones generated by the AI. If correct they were probably mine. I apologise for any mistakes made by my AI - I'm sure it will improve with time. Link to comment Share on other sites More sharing options...
GonDuartist Posted January 23, 2022 Author Share Posted January 23, 2022 Thank you, I'll try that. Quote Link to comment Share on other sites More sharing options...
GonDuartist Posted January 23, 2022 Author Share Posted January 23, 2022 14 minutes ago, carl123 said: For now, all I can recommend is going into Preferences > Performance and disable (untick) Hardware Acceleration, as that has been doing some weird stuff in certain machine configurations 4 minutes ago, GonDuartist said: Thank you, I'll try that. Ok, It didn't work... It still crashed. Would it help if I shared the crash/error message? Quote Link to comment Share on other sites More sharing options...
carl123 Posted January 23, 2022 Share Posted January 23, 2022 Sure, you can upload that Quote To save time I am currently using an automated AI to reply to some posts on this forum. If any of "my" posts are wrong or appear to be total b*ll*cks they are the ones generated by the AI. If correct they were probably mine. I apologise for any mistakes made by my AI - I'm sure it will improve with time. Link to comment Share on other sites More sharing options...
Like, would like more if… Posted August 3, 2022 Share Posted August 3, 2022 Yes, have sent several "reports" on this today as it still persists. I was using photo persona to switch to and carry out some live perspective distortions and mesh distortions for some simple photo overlay visuals. Each time I switched and selected the layer to distort it, Publisher would crash. I may then get one more done on each "reload" – frustrating session! (M1 Studio using Metal acceleration) Quote Mac Studio M1 Max 32GB RAM running Sonoma 14.2.1 ASUS ProArt screen and Hewlett Packard HD second screen. Affinity Suite 2.4.0 and Beta releases Link to comment Share on other sites More sharing options...
Staff Lee D Posted August 22, 2022 Staff Share Posted August 22, 2022 On 8/3/2022 at 1:36 PM, Like, would like more if… said: Yes, have sent several "reports" on this today as it still persists. I was using photo persona to switch to and carry out some live perspective distortions and mesh distortions for some simple photo overlay visuals. Each time I switched and selected the layer to distort it, Publisher would crash. I may then get one more done on each "reload" – frustrating session! (M1 Studio using Metal acceleration) Is it possible to upload a crash report? Quote Link to comment Share on other sites More sharing options...
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