Affinity Photo keeps crashing on Windows 11

[ceesrijken]

Photo keeps crashing on Windows 11 if I use things like enlarging the screen, selecting big chuncks of the image etc. Problems I never had on Win10.

I know a lot of people claim it's too early to switch to Win11, but every other application runs fine, so it's just Affinity Photo.

 

Any help appreciated, because this is getting annoying

[Pšenda]

Try off HW Acceleration in Preferences.

[DigitalVisuals]

gpu drivers, hardware accelertion this two are the most imported things.
Or try the leatest beta to see if this is working better for you.

I have win 11 and 1.10.4.xxxx has several freezes. I use beta 1.10.5 who is working most time, including hardware acceleration on.

[ceesrijken]

So far, so good.....

Thanks guys!

[SudarshanKannan]

I face th e same issue regardless of the HW acceleration on or off with Affinity Photo 1.10.4.1198 in Windows 11

690d77a9-b760-4f36-9da4-31251bd5e89b.dmpfe5735be-c48f-4ed3-9819-06493e59a7a1.dmp8cb90e6b-b125-4151-a1f2-ac50fbff2564.dmp

690d77a9-b760-4f36-9da4-31251bd5e89b.dmp

[LMH]

I'm having problems too. Updated laptop because mine was old and slow but no problems with Affinity. New laptop came with windows 11. Affinity keeps freezing and the screen just keeps breaking up. Any help would be great thanks.

[RichardMH]

13 hours ago, LMH said:

I'm having problems too. Updated laptop because mine was old and slow but no problems with Affinity. New laptop came with windows 11. Affinity keeps freezing and the screen just keeps breaking up. Any help would be great thanks.

Is hardware acceleration on? Maybe try turning it off if it is. (Edit->Preferences->Performance). It fights with some GPU. Are your graphics drivers up to date? And

 

 

[LMH]

Thanks I've turned off the Hw acceleration. Fingers crossed I'll see how it goes now. I'm think the drivers should be up to date as it's a brand new laptop but I'll try and check. Thanks very much.

[shaprack]

I have also the same problem with the Affinity Photo in my new laptop that runs on Window 11. I have tried each and everything still the problem is not solved the only solution is left with me is to go back to Window 10. 

1. I tried uninstall my graphic with DDU and re-install the fresh version 

2. I also ran the test with the RAM, no problem detected 

3. Ran SFC scan, still no luck

4. Updated my Windows 11 latest version, nothing happened. 

Mine is not only crashing its making my Window 11 crash, blue screen comes in. Can anybody confirm if there are also seeing blue screen. I stopped using Affinity for now as these crashes may harm my new laptop hardware. 

[Komatös]

Hi, @shaprackand welcome to the forums.

If the laptop produces a BSOD, it is not due to Affinity Photo but to another device driver, another software component running in the background or even a hardware problem. It would be interesting to know the error code that is displayed when a BSOD occurs.