Nikon Girl Posted November 14, 2021 Posted November 14, 2021 Can someone please speak with the webmaster to sort the checkout for Affinity Publisher. I have been making attempts for the last 8 hours and the purchase doesn't go through. Last night the (loading) symbols started churning before I uploaded payment details, today I have entered my creditcard information and the "processing your order" bars keep streaming never landing on a "thank you for your purchase" kind of message. Hoping my cc info is safe, but really need publisher today for my project and I hope this is sorted, thanks. Quote
GarryP Posted November 14, 2021 Posted November 14, 2021 Duplicate of: https://forum.affinity.serif.com/index.php?/topic/152777-affinity-publisher/ Have you tried disabling any Chrome add-ons you may have running? (Add-ons often prevent some things from happening.) Quote
Staff SFurniss Posted November 15, 2021 Staff Posted November 15, 2021 @Nikon Girl If you can email affinity@serif.com we can manually arrange for you to order. Feel free to mark it for my attention (Steve F) Quote
Nikon Girl Posted November 15, 2021 Author Posted November 15, 2021 As another user mentioned, it may have been the add-ons from chrome preventing the order. I placed by order instead via Safari browser, thank you. Quote
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