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Posted

Hey all,

For some reason, I CANNOT save any pdfs with hyperlinks. Impossible!

My book has about 70 pages and they all have hyperlinks/anchors and etc... What can I do? I have a deadline and this is a big issue. Thinking about going to adobe.

Screen Shot 2021-11-12 at 17.05.25.png

Posted

What release of Publisher are you using, @Dudalpg?

Also, you can create a log of the PDF export process, which will pinpoint the issue and may help in resolving it. See the second post in this FAQ article:

 

 

-- Walt
Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases
PC:
    Desktop:  Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 

    Laptop:  Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
    Laptop 2: Windows 11 Pro 24H2,  16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU
iPad:  iPad Pro M1, 12.9": iPadOS 18.3, Apple Pencil 2, Magic Keyboard 
Mac:  2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.0.1

Posted

Hello Walt!

Im using the latest version. 
I saw the post about the log but that’s so confusing. I don’t know what half of the things in that post mean. 

Posted
1 hour ago, Dudalpg said:

I saw the post about the log but that’s so confusing. I don’t know what half of the things in that post mean. 

Possibly a Mac user will be able to provide some instructions you'll understand.

-- Walt
Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases
PC:
    Desktop:  Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 

    Laptop:  Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
    Laptop 2: Windows 11 Pro 24H2,  16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU
iPad:  iPad Pro M1, 12.9": iPadOS 18.3, Apple Pencil 2, Magic Keyboard 
Mac:  2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.0.1

  • Staff
Posted
On 11/13/2021 at 6:37 PM, Dudalpg said:

Hello Walt!

Im using the latest version. 
I saw the post about the log but that’s so confusing. I don’t know what half of the things in that post mean. 

Could you possibly list the steps you don't understand so I can help you with this further?

Please tag me using @ in your reply so I can be sure to respond ASAP.

Posted
On 11/13/2021 at 3:05 AM, Dudalpg said:

For some reason, I CANNOT save any pdfs with hyperlinks. Impossible!

It happened to me once and drove me crazy. The reason was a bad URL in one of the hyperlinks: the "https://" part was missing. Apparently an incomplete URL like "www.domain.com" breaks the PDF engine. There should be a way to warn the user about that.

 

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