.dng red tinge?

[tonyt]

Hi

When I open a .dng it loads in 'develop' almost as though it was set to the red channel? HELP!.....

[Callum]

Hi Tonyt,

 

Is this happening with all of your .DNG files or is it just with a specific file? Would it be possible for you to attach one of the files that is having this issue to this post so that I may investigate this further? Any files you attach will be deleted once I have looked at them :)

 

C

[tonyt]

Sorry, file is too big. Any chance of increasing single file upload size as I have seen others who can't upload for the same reason. Any other way I can do it?

Cheers.....

[tonyt]

BUMP!!!!!

[Madame]

Can you use dropbox?

[tonyt]

Yes, but how to get it to forum or mods?

[Madame]

When you use dropbox, just paste the link in the post here.
​Or maybe send it as a PM?

[tonyt]

Hi

I did PM someone, no response. I have now encountered the same problem again - opens FINE in PSE11 by the way.

https://dl.dropboxusercontent.com/u/63803434/Silver%20Howe-005%20copy.DNG

https://dl.dropboxusercontent.com/u/63803434/IMGP0004.DNG

PLEASE can SOMEONE help!

Cheers...

[MEB]

Hi tonyt,

I've tried your images. The landscape is opening fine for me (both RAW engines), but the flower isn't processed correctly using the Serif RAW engine. It does work fine with Apple's one. To switch to it, open the RAW file, click on the Assistant Options icon on the top toolbar and change the RAW Engine dropdown to Apple (Core Image RAW). Then close the file and open it again. It should now display correctly using the Apple's engine.

 

I've logged the issue with the Serif engine and added your image (flower) to the log.

Thanks for your report.

[tonyt]

Thanks MEB

Do I leave the setting on Apple RAW, or switch it back to Serif for the majority?

Cheers.....

[MEB]

That's entirely up to you. Do you prefer Serif RAW engine conversion results or Apple's ones? No matter what you choose both should be able to open all images so it's more a question of preference.