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Ruler causing cursor lag


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Hi there, I've recently noticed that when using any Affinity programs on my G-Sync monitor the cursor lags/hitches while passing over the ruler and other pieces of the UI only when the ruler is shown. Hiding the ruler eliminates all lag/hitching. The lag is not present on non-G-Sync monitors, or when G-sync is disabled, however when G-Sync is disabled screen flickering becomes present when mousing over the UI elements. As discussed in previous forum topics, switching the renderer from my GPU to WARP resolves the issue. Disabling hardware acceleration does not resolve the issue while my GPU is set as the renderer.

My PC specs are as follows:

CPU: Ryzen 3900x

GPU: RTX 2080 Super

RAM: 16GB DDR4 @ 3200MHz 

Monitor: 2560x1440 144Hz G-Sync (Acer XB270HU)

Using all the latest drivers and non-beta software.

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4 hours ago, Spiral_Head said:

however when G-Sync is disabled screen flickering becomes present when mousing over the UI elements.

Perhaps you have Nahimic installed?

 

-- Walt
Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases
PC:
    Desktop:  Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 

    Laptop:  Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
iPad:  iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard 
Mac:  2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1

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1 hour ago, Spiral_Head said:

No, I don't have Nahimic or any similar programs currently installed

Did you check the runnig Services in Windows?

If not, please click the Windows Start button and type Services, then click on the Services app in the result list. Scan the list for Nahimic.

-- Walt
Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases
PC:
    Desktop:  Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 

    Laptop:  Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
iPad:  iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard 
Mac:  2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1

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5 minutes ago, walt.farrell said:

Did you check the runnig Services in Windows?

If not, please click the Windows Start button and type Services, then click on the Services app in the result list. Scan the list for Nahimic.

I didn't check there originally, but after checking the list I'm not seeing it

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9 minutes ago, Spiral_Head said:

I didn't check there originally, but after checking the list I'm not seeing it

OK. Part of your description is quite similar to what it causes for some users. Thanks for checking.

-- Walt
Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases
PC:
    Desktop:  Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 

    Laptop:  Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
iPad:  iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard 
Mac:  2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1

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  • 1 year later...
  • Staff

The issue "Stuttering/flickering with G-Sync" (REF: AFD-4877) has been fixed by the developers in internal build "2.1.0.1799".
This fix is in the current customer release.
If you still experience this problem once you are using that build version (or later) please reply to this thread including @Serif Info Bot to notify us.

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