georglind Posted August 9, 2021 Posted August 9, 2021 (edited) This happens every time without fail. Scrolling around in the document delays the crash, but it happens always some seconds even after scrolling. I purchased through the mac app store. I'm on macOS BigSur (13 inch macbook pro M1, 2020). I upgraded affinity without thinking that could be problem. I'm working on a pretty big project for the last couple of months with a deadline in 14 days. This crash is really putting sweat on my brow. Can I downgrade to the previous version? Can I preserve the settings I had saved? What can I do? ---- Update: Ok, I finally found https://store.serif.com/en-us/update/macos/publisher/1/. I downloaded and installed AP 1.9.3 in a separate folder and got my file to open reliably by choosing the trial version. Is there a way to make this work with an AppStore purchase, or should I buy a new license for AP? Edited August 9, 2021 by georglind Quote
MikeTO Posted August 10, 2021 Posted August 10, 2021 7 hours ago, georglind said: This happens every time without fail. Scrolling around in the document delays the crash, but it happens always some seconds even after scrolling. I purchased through the mac app store. I'm on macOS BigSur (13 inch macbook pro M1, 2020). I upgraded affinity without thinking that could be problem. I'm working on a pretty big project for the last couple of months with a deadline in 14 days. This crash is really putting sweat on my brow. Can I downgrade to the previous version? Can I preserve the settings I had saved? What can I do? ---- Update: Ok, I finally found https://store.serif.com/en-us/update/macos/publisher/1/. I downloaded and installed AP 1.9.3 in a separate folder and got my file to open reliably by choosing the trial version. Is there a way to make this work with an AppStore purchase, or should I buy a new license for AP? If you purchased from the Mac App Store, you won't have a key to use the version from Serif's website. Quote Download a free PDF manual for Affinity Publisher 2.5 Download a quick reference chart for Affinity's Special Characters Affinity 2.5 for macOS Sequoia 15.3, MacBook Pro (M4 Pro) and iPad Air (M2)
Staff Jon P Posted August 10, 2021 Staff Posted August 10, 2021 Hi @georglind, Do you mind uploading the file here? We have had a couple of reports of some files crashing on open and I'd like to check it is the same cause Thanks Quote Serif Europe Ltd. - www.serif.com
georglind Posted August 12, 2021 Author Posted August 12, 2021 (edited) Hi @Jon P Sorry for the delay, but my deadline is approaching. I just uploaded the file to the link. Hope you can help. Edited August 12, 2021 by georglind Quote
Eisbar Posted August 12, 2021 Posted August 12, 2021 Publisher is always crashing after some seconds - same problem here. Please help!!! Is it possible to get version 1.9 and work with 1.10 files? I need to work..... thx Quote
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