Grenpara Posted August 5, 2021 Share Posted August 5, 2021 (edited) Hello, I have all 3 Affinity software and none of them update. They are all on version 1.9.2.1035 and they never update anymore. I have checked firewall and AV and they are all able to use internet. I only know I got email saying new version so I started each Affinity program and no updates as usual. How do I fix? edit: They are all trying to get to 54.195.253.27/0 or so logs say but they are not restricted. Thanks Fred Edited August 5, 2021 by Grenpara added info Quote Link to comment Share on other sites More sharing options...
MC48 Posted August 5, 2021 Share Posted August 5, 2021 Same here. Have just received the email from Serif about the update. Grenpara 1 Quote Link to comment Share on other sites More sharing options...
iconoclast Posted August 5, 2021 Share Posted August 5, 2021 I have the same problem, but only with Designer (look at this thread) - the only app I bought in the Affinity Store. Seems that Affinity's announcement was faster than their update service. Think we should wait a little. Maybe tomorrow. Grenpara 1 Quote Link to comment Share on other sites More sharing options...
Grenpara Posted August 5, 2021 Author Share Posted August 5, 2021 1 minute ago, iconoclast said: I have the same problem, but only with Designer (look at this thread) - the only app I bought in the Affinity Store. Seems that Affinity's announcement was faster than their update service. Think we should wait a little. Maybe tomorrow. Hello, Thanks for reply and info. I purchased my apps directly from Serif and not MS store so I dont think that thread is related to me. Thanks for the help. Fred Quote Link to comment Share on other sites More sharing options...
Staff Jon P Posted August 5, 2021 Staff Share Posted August 5, 2021 If you purchased from the Affinity Store and restart the application you should start seeing the update prompts Grenpara and iconoclast 1 1 Quote Serif Europe Ltd. - www.serif.com Link to comment Share on other sites More sharing options...
iconoclast Posted August 5, 2021 Share Posted August 5, 2021 I purchased Designer directly from the Affinity Store (Serif) and the other ones (Photo and Publisher) from the Microsoft Store. The ones from the MS Store updated yesterday evening, but it seems that the Affinity Store however needs a little longer this time. But this will be no reason for me to buy my software at the Microsoft Store in the future. I'm not verry satisfied by that store in many cases. Edit: Jon P is right. Now it works. Jon P and Grenpara 1 1 Quote Link to comment Share on other sites More sharing options...
Grenpara Posted August 5, 2021 Author Share Posted August 5, 2021 4 minutes ago, Jon P said: If you purchased from the Affinity Store and restart the application you should start seeing the update prompts Hello, Thanks for fast reply. Ok the apps are working now. Thanks for the help. Stay Safe Fred Jon P 1 Quote Link to comment Share on other sites More sharing options...
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