Grenpara

Hello, That is fantastic news as my c drive giving me space warnings. Once I get msi I will deactivate and uninstall from c and put onto other drive. Thanks Fred

Hey Keith, Thanks for the added info and help. That is fantastic news, but leaves me with a folowup question. What will happen during updates of the software will they work still or revert back to c drive? Thanks Fred

Hey, I also have a problem with this for many reasons. For one thing my anti-virus does not scan msi files and I assume it is the same for msix. So if somehow Serif gets main file on server infected then risk is very high. But since my c drve is only used for OS as it is small I will have to return the software or somehow come up with a work around. Not impressed as the Faq's and specs page should make it clear that only c drive can be used. Thanks Fred

Hello, Thanks for your fast reply and help. I will uninstall v1 and install v2 shortly. Thanks again Fred

Hello, I have several questions about the software that i did not find answers for. First for V1 can I uninstall all apps on system 1 and install on my 2nd system? I ask as I just purchased V2 for main pc. Next question, can all the addon apps and files from v1 be used in V2? Such as "Grade UI Kit" and others. Thanks Fred

Hello, Thanks for fast reply. Ok the apps are working now. Thanks for the help. Stay Safe Fred

Hello, Thanks for reply and info. I purchased my apps directly from Serif and not MS store so I dont think that thread is related to me. Thanks for the help. Fred

Hello, I have all 3 Affinity software and none of them update. They are all on version 1.9.2.1035 and they never update anymore. I have checked firewall and AV and they are all able to use internet. I only know I got email saying new version so I started each Affinity program and no updates as usual. How do I fix? edit: They are all trying to get to 54.195.253.27/0 or so logs say but they are not restricted. Thanks Fred

Hello, Thanks for fast reply to my question. My hdd is being strange and not loading or saving. So I purchased new drive and will do a full system reinstall on new drive when it arrives I hope sometime this week. Thanks for the help. Fred

Hello, How Do I deactivate Affinity (all) for reinstall? My C drive is dying and new one on order. How do I deactivate software for reinstall? Thanks in advance Fred

Hello, Sorry for late reply. Yes I have license. Doing the save as .psd massively increases the size of each .tif file but at least now I can open them in affinity. Thanks for your help. Fred

Hello, I will give it a shot and see if it works. Thanks Fred

Hello, I have about 150 or so files all tif. Each .tif file is a complete alphabet and special symbols. So each has about 50 layers in each file which is one layer per letter, number and special characters. Also each file is a special font design. I cant upload due to copywrite plus the size of each file is between 500mb up to about 1.5gb per file. I did not want to have to use Photoshop for them. I guess I have no choice but use Photoshop. Thanks Fred

Hey Guys & Gals, Thanks for the fast reply and help. My problem is the .tif files are purchased alphabets. SO I do not know enough about PS to change file types. Must be a reason company made them tif files unlike just .psd files or am I wrong? Thanks in advance Fred

Hello, Thanks for fast reply. I thought Affinity handled Photoshop files which is why I asked. Thanks for your help and time. Fred

Hello, Here is the error I get for every file. Thanks Fred

Hello, I can't get my .tif files to work in Affinity. I have hundreds of .tif files that are multilayer and none of the affinity software can open them correctly. Is there some feature that has to be turned on or off to get them to work? They open fine in Photoshop just not any of the Affinity software. Thanks in advance Fred

Hey Telemax, Thanks for the suggestion I will also do that to save myself some grief. Thanks again Fred

Hello Walt.Farrell, Thanks for the fast reply to my "Stupidity". I have not used software since it first came out so lost a lot of past knowledge. I now understand with your and GarryP's help. Thanks for all your help. Its time for me to go back to basics to relearn the software. Fred

Hello GarryP, Thanks for the fast reply to my issue, I really appreciate it. Sorry for my late reply been sick in hospital several times. As for what you said I have tried what you said and I see the items. But some show normal and others are blacked out thou I can use the few I tried. I have attached a picture everything above the colored symbol show in color while all the rest are black. Is that normal? Thanks in advance Fred

Hey Guys / Support, I have a weird problem. I have been trying to do a project in all affinity software but there are no assets. Some show IOS but are all greyed out even thou im oin widows 10 pc. Then I cant find any normal graphics in any program such as Chat bubbles, cubes and anything else. I have not used software in a long time and I updated them all today. Basically I have some photos and need to add chat bubbles to some of them. Then others I need to add various symbols like diamond shapes and a few circles. But as I said I cant find our use any of the items shown and not much of those if any in any of the software. Is there supposed to be any assets in any of the 3 programs? If so where are they or how do I find or add them? Thanks in advance Fred

Hello StevenS, Thanks for the fast reply to my post. I have sent an email to the email you provided. Thanks again for the help. Fred

Hello MEB, Thanks for letting me know about my questions. I will wait for @Patrick Connor or other Customer Service to respond. Thanks again. Fred

Hello, I just purchased Publisher from you today and have a question or two. Is there a book available for publisher like the others as it is not listed? Or is there one in the works? 2nd question is a request asking for permission. I am a rather large guy and you dont carry my size of Shirt. Is there a way that I can use Your shirt design and have it made locally here for myself and put on a shirt that would fit me? I thought I would ask since you shop does not carry my size. If answer is yes do you have a jpg or graphic that can be used to match your shirt design? That's all my questions. Thanks in Advance Fred

Hello Jeff, Thanks for fast reply to my post, i really appreciate it. I thought I had to deactivate old versions somehow to reinstall like my adobe software. I just wanted to be sure before I do it to avoid fighting like I do with Adobe. Thanks for the help Gren