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Affinity GUI bug in windows 10 (GPU/OpenCL related)


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I Found 2 GUI bug in Designer, and it's probably related to GPU/OpenCL.

 

BUG 1 - GUI disappear when hovering

When I open Designer, this is what happen when I hover on the menu bar

Menu item disappears when mouse hovers on it, and unable to click.
But I am able to execute the function using keyboard, by arrow keys and enter key.

image.png.22f428e8ebaf88e72c4ebd38f4da8ca8.png

all other GUI like text field, buttons are also buggy and behaves strangely.

 

BUG 2 - Program Crashes when dragging window to secondary monitor

I have 2 monitor, when I dragged the program window to secondary monitor, it crashes without warning.

Crash report

de62c57e-3b9a-4ce4-b573-b1c117d4acc0.dmp

 

System Details

Windows 10 Pro 20H2 (19042.1083)
CPU: Intel i9-10900K
GPU: Nvidia GTX 1080ti (driver version: 471.11)
Affinity Designer 1.9.2.1035

Monitor setup:
1. 2560x1080 HDMI plugged on GPU
2. 1020x1080 HDML plugged on CPU (On board graphics)
 

Discover

Why do I suspect that the bug is related to GPU or OpenCL?

When I use Nvidia Geforce Experience to optimize the program

image.png.a3dc5a841c15ec457bfc992fe49c8090.png

It fixed the problem momentarily, GUI works find and I am able to drag the window wherever I want without crash.

But this is not permanent fix, all bug are back after opened new document.

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For bug 1, plesae check the list of 3rd-party applications that cause problems. Several users have had issues with disappearing UI items that seem to be explained by other applications they have installed:

I might suggest starting with ASUS Sonic / MSI Nahemic from that list.

-- Walt
Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases
PC:
    Desktop:  Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 

    Laptop:  Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
iPad:  iPad Pro M1, 12.9": iPadOS 17.3, Apple Pencil 2, Magic Keyboard 
Mac:  2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.3

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  • Staff

Hi Hans Chiu,

Thanks for letting us know and glad you've managed to sort it out! I've had a little look at the GPU Tweak 3 application and I believe it is specifically the OSD option that is causing the menus to act weirdly. It seems to overlay the information around that File Menu area, which is getting redraw when you hover near it, making the menu options disappear. Disabling this OSD in the GPU Tweak stopped that for me. Unfortunately I only have a single monitor connected right now so wasn't able to replicate the crash.

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