Calin Georgescu Posted May 9, 2021 Posted May 9, 2021 Hello. I have a problem. I bought the Affinity Designer app. I can't activate the license because it gives a license write error. I'm attaching a printscreen to see exactly what's going on. I had all the applications initially installed in the trial version. Before installing I uninstalled all the applications and I restarted the system. I did this move 3 times. Same result! Can you help me? Do you know how I could solve the problem? Thank you Calin Georgescu Quote
walt.farrell Posted May 10, 2021 Posted May 10, 2021 Welcome to the Serif Affinity forums. Please see the following FAQ article: Calin Georgescu 1 Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.5, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.5
Calin Georgescu Posted May 10, 2021 Author Posted May 10, 2021 (edited) Thanks for the answer but the problem was not solved. I see the same message. Edited May 10, 2021 by Calin Georgescu Quote
Staff Lee D Posted May 11, 2021 Staff Posted May 11, 2021 @Calin Georgescu Running as Admin should of resolved the issue and we've only seen it fail a couple of times without knowing the exact reason. But you can try the following and hopefully that will resolve the issue for you. Quote
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