gbartosz83 Posted April 2, 2021 Share Posted April 2, 2021 I have two user's accounts (Windows 10 20h2) I would like to install affinity apps for each user separately. I have two licences keys for each app, when I was trying to enter second key I have got this error: How to solve this? Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted April 2, 2021 Share Posted April 2, 2021 I don't think you can use more than one license per application per machine. The program files will be installed system-wide, and that includes the license information. The user options will be kept separate, including installed brushes, assets, studio layouts, etc. If both users are using the software commercially you do need two licenses, but nothing requires you to install them both on the same machine as far as I know. And the software will work for both users even with only one license installed. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. iPad: iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1 Link to comment Share on other sites More sharing options...
gbartosz83 Posted April 3, 2021 Author Share Posted April 3, 2021 8 hours ago, walt.farrell said: I don't think you can use more than one license per application per machine. The program files will be installed system-wide, and that includes the license information. The user options will be kept separate, including installed brushes, assets, studio layouts, etc. If both users are using the software commercially you do need two licenses, but nothing requires you to install them both on the same machine as far as I know. And the software will work for both users even with only one license installed. Thank you for the answer. One licence don't work for both accounts, Designer loads with 10 days trial for second user. Quote Link to comment Share on other sites More sharing options...
Pšenda Posted April 3, 2021 Share Posted April 3, 2021 3 hours ago, gbartosz83 said: One licence don't work for both accounts, Installed with an Administrator account? Quote Affinity Store (MSI/EXE): Affinity Suite (ADe, APh, APu) 2.4.0.2301 Dell OptiPlex 7060, i5-8500 3.00 GHz, 16 GB, Intel UHD Graphics 630, Dell P2417H 1920 x 1080, Windows 11 Pro, Version 23H2, Build 22631.3155. Dell Latitude E5570, i5-6440HQ 2.60 GHz, 8 GB, Intel HD Graphics 530, 1920 x 1080, Windows 11 Pro, Version 23H2, Build 22631.3155. Intel NUC5PGYH, Pentium N3700 2.40 GHz, 8 GB, Intel HD Graphics, EIZO EV2456 1920 x 1200, Windows 10 Pro, Version 21H1, Build 19043.2130. Link to comment Share on other sites More sharing options...
Alfred Posted April 3, 2021 Share Posted April 3, 2021 11 hours ago, walt.farrell said: The program files will be installed system-wide, and that includes the license information. The user options will be kept separate, including installed brushes, assets, studio layouts, etc. It strikes me as odd that the XML file for the Windows version is in the (system wide) Program Data folder but the one for the Mac version is in a user library folder. Quote Alfred Affinity Designer/Photo/Publisher 2 for Windows • Windows 10 Home/Pro Affinity Designer/Photo/Publisher 2 for iPad • iPadOS 17.4.1 (iPad 7th gen) Link to comment Share on other sites More sharing options...
walt.farrell Posted April 3, 2021 Share Posted April 3, 2021 35 minutes ago, Alfred said: It strikes me as odd that the XML file for the Windows version is in the (system wide) Program Data folder but the one for the Mac version is in a user library folder. I agree. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. iPad: iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1 Link to comment Share on other sites More sharing options...
walt.farrell Posted April 3, 2021 Share Posted April 3, 2021 4 hours ago, gbartosz83 said: One licence don't work for both accounts, It does for me. How did you install the program? I installed it once, from an Administrator account, into C:\Program Files\Affinity\Photo. (Designer should work the same way.) It is then usable by all my users. The first time I ran it (under the Administrator account) it asked me to accept the license agreement, and then it prompted for the email and product key associated with the application, and asked me to Register (the new 1.9 function). When I logged in as the other user, and ran the program, it asked me to accept the license agreement. It then asked me to Register (the new 1.9 function). It did not ask for the email and product key again. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. iPad: iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1 Link to comment Share on other sites More sharing options...
gbartosz83 Posted April 3, 2021 Author Share Posted April 3, 2021 4 hours ago, Pšenda said: Installed with an Administrator account? Yes, both accounts are administrators, like I said it loads as trial for the second account. Quote Link to comment Share on other sites More sharing options...
Pšenda Posted April 3, 2021 Share Posted April 3, 2021 (edited) 6 hours ago, gbartosz83 said: Yes, both accounts are administrators Administrator "privileges", and administrator "account" is something else. Edit: If you are installing something under a User Account, it is an installation intended for that single user. Other users may have problems with this installation (or may not work at all). If you perform the installation under the Administrator account, it is an installation intended for all users of this PC. Edited April 3, 2021 by Pšenda Quote Affinity Store (MSI/EXE): Affinity Suite (ADe, APh, APu) 2.4.0.2301 Dell OptiPlex 7060, i5-8500 3.00 GHz, 16 GB, Intel UHD Graphics 630, Dell P2417H 1920 x 1080, Windows 11 Pro, Version 23H2, Build 22631.3155. Dell Latitude E5570, i5-6440HQ 2.60 GHz, 8 GB, Intel HD Graphics 530, 1920 x 1080, Windows 11 Pro, Version 23H2, Build 22631.3155. Intel NUC5PGYH, Pentium N3700 2.40 GHz, 8 GB, Intel HD Graphics, EIZO EV2456 1920 x 1200, Windows 10 Pro, Version 21H1, Build 19043.2130. Link to comment Share on other sites More sharing options...
walt.farrell Posted April 3, 2021 Share Posted April 3, 2021 Did you install it twice, or did you install it once as I mentioned above? You should install once, and enter the license info once. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. iPad: iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1 Link to comment Share on other sites More sharing options...
gbartosz83 Posted April 6, 2021 Author Share Posted April 6, 2021 On 4/3/2021 at 11:00 PM, Pšenda said: Administrator "privileges", and administrator "account" is something else. Edit: If you are installing something under a User Account, it is an installation intended for that single user. Other users may have problems with this installation (or may not work at all). If you perform the installation under the Administrator account, it is an installation intended for all users of this PC. both Accounts are Administrator On 4/3/2021 at 11:05 PM, walt.farrell said: Did you install it twice, or did you install it once as I mentioned above? You should install once, and enter the license info once. Once Quote Link to comment Share on other sites More sharing options...
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