vitamanic Posted March 25, 2021 Share Posted March 25, 2021 Is this a bug or has something changed and is intended now? A while ago I purchased the entire suite on Windows, ended up getting a Mac shortly after and was never able to use the 3 programs I paid for at all... I asked support and they told me tough luck, I need to buy it again anyway. On a whim I downloaded the trials today to see how things are after the update and just goofily tried my Windows key and it activated. Is this going to be reversed? Quote Link to comment Share on other sites More sharing options...
ashf Posted March 25, 2021 Share Posted March 25, 2021 Contact order support see if you can switch the platform.https://store.serif.com/en-us/help/ I purchased wrong platform before but at that time support rep told me to request a refund and order another one. Not sure your case since you say "a while ago." The key works regardless of which platform you use but that violates terms of usage. Quote Link to comment Share on other sites More sharing options...
Staff StevenS Posted March 25, 2021 Staff Share Posted March 25, 2021 Hi @vitamanic, Serif software is platform specific. If you wish to use Serif Software on both Mac and Windows platforms, you must purchase a license for each. Our software licences are not transferable and you would need to purchase a separate macOS licence to install on macOS devices. Each version is sold separately and each has its own licenses. Quote Any spelling or grammatical errors found in the above post are deliberate and included to boost the self-esteem of those who spot them. Link to comment Share on other sites More sharing options...
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