Anna1609 Posted March 23, 2021 Share Posted March 23, 2021 Hello all, I have the product key for the 90-day trial version of Affinity Designer since 26/01/2021. I just downloaded the software, but after entering my email address and the key correctly, it does not work. What problem can this be? The 90 days are also not over yet. Thanks a lot for help! Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted March 23, 2021 Share Posted March 23, 2021 Is this your first install of the 90-day trial software? Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. iPad: iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1 Link to comment Share on other sites More sharing options...
Staff SFurniss Posted March 24, 2021 Staff Share Posted March 24, 2021 @Anna1609 If you can email affinity@serif.com we can look into this for you. Quote Link to comment Share on other sites More sharing options...
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