design punch Posted March 21, 2021 Posted March 21, 2021 Hi, I made a brochure (32 pages) with retail version 1.9.1 and today I had to modify it (now 36 pages). I saved it as usual, but now I can't open it anymore .. publisher tries to open it but crashes (retail version as well as newest beta). New start of system doesn't help. Could you please give me an link for uploading the project and have a look into it, about the problem and hopefully how to rescue it !?! Thanks in advance
Rick G Posted March 21, 2021 Posted March 21, 2021 Try running Publisher as an Administrator then load a copy of the document. This is not a know fix but I have seen it work on rare occasions. Affinity Designer 2.2.2075 & beta 2.3.1.2212 Affinity Photo 2.2.2075 beta 2.3.1.2212Affinity Publisher 2.2.2075 & beta 2.3.1.2212 Windows 11 Pro Version 22H2 OS build 22621.1928 Processor Intel(R) Core(TM) i7-10700 CPU @ 2.90GHz 2.90 GHz Installed RAM 16.0 GB (15.7 GB usable) System type 64-bit operating system, x64-based processor
design punch Posted March 21, 2021 Author Posted March 21, 2021 Hi Rick, thanks for the hint, but doesn''t work here. I created a new file and placed the crashing document. I can step throw all (double-)pages, but as soon as I double-click on one of them, Pub crashes again (Pub disappear).
Rick G Posted March 21, 2021 Posted March 21, 2021 If you can get that far, perhaps all is not lost. Hopefully they will take a look at it tomorrow for you Affinity Designer 2.2.2075 & beta 2.3.1.2212 Affinity Photo 2.2.2075 beta 2.3.1.2212Affinity Publisher 2.2.2075 & beta 2.3.1.2212 Windows 11 Pro Version 22H2 OS build 22621.1928 Processor Intel(R) Core(TM) i7-10700 CPU @ 2.90GHz 2.90 GHz Installed RAM 16.0 GB (15.7 GB usable) System type 64-bit operating system, x64-based processor
design punch Posted March 22, 2021 Author Posted March 22, 2021 Hi Pauls, I uploaded the files (zip). Thanks for looking into it ...
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