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Posted

Hi,

I made a brochure (32 pages) with retail version 1.9.1 and today I had to modify it (now 36 pages). I saved it as usual, but now I can't open it anymore .. publisher tries to open it but crashes (retail version as well as newest beta).
New start of system doesn't help.

Could you please give me an link for uploading the project and have a look into it, about the problem and hopefully  how to rescue it !?!

Thanks in advance

Posted

Try running Publisher as an Administrator then load a copy of the document. This is not a know fix but I have seen it work on rare occasions.

Affinity Designer 2.2.2075 & beta 2.3.1.2212 Affinity Photo 2.2.2075  beta 2.3.1.2212Affinity Publisher  2.2.2075 & beta 2.3.1.2212

Windows 11 Pro Version    22H2
OS build    22621.1928
Processor    Intel(R) Core(TM) i7-10700 CPU @ 2.90GHz   2.90 GHz
Installed RAM    16.0 GB (15.7 GB usable)
System type    64-bit operating system, x64-based processor

yoda.png

Posted

Hi Rick,

thanks for the hint, but doesn''t work here.
I created a new file and placed the crashing document.
I can step throw all (double-)pages, but as soon as I double-click on one of them, Pub crashes again (Pub disappear).

Posted

If you can get that far, perhaps all is not lost. Hopefully they will take a look at it tomorrow for you

Affinity Designer 2.2.2075 & beta 2.3.1.2212 Affinity Photo 2.2.2075  beta 2.3.1.2212Affinity Publisher  2.2.2075 & beta 2.3.1.2212

Windows 11 Pro Version    22H2
OS build    22621.1928
Processor    Intel(R) Core(TM) i7-10700 CPU @ 2.90GHz   2.90 GHz
Installed RAM    16.0 GB (15.7 GB usable)
System type    64-bit operating system, x64-based processor

yoda.png

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