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Export Bug on Affinity Photo Version 1.9.0.932 (latest)


Tess B

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Welcome to the Serif Affinity forums, @Tess B.

Several other people have reported this, too, but you should find that it really is exporting as a .jpg file if you try it.

You may find this less confusing if you configure Windows File Explorer to show file name extensions. Then you'd see something like this:

image.png.b29d5ba44b343349a7d70e809da81738.png

To do that, open a File Explorer window, and set the option in the View tab:

image.png.b122c1ad16f8e4cba72d17ea5d694fcf.png

 

-- Walt
Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases
PC:
    Desktop:  Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 

    Laptop:  Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
    Laptop 2: Windows 11 Pro 24H2,  16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU
iPad:  iPad Pro M1, 12.9": iPadOS 17.7, Apple Pencil 2, Magic Keyboard 
Mac:  2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.7

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Thanks @walt.farrell,

You are right on the main point, as yes it does export as jpg, so that's good.

However, having checked 1.8 on my other computer last night, my memory was correct in that it always showed up as exporting to the filename only, be it png, gif.... or jpg. It was not to affinity, with or without filenames appended. The affinity label has always been reserved for 'save as', which is appropriate.

So, I still think this is a change between versions, but fortunately, for users, just odd and inconsistent naming rather than the filetype that's actually exported. Not good practice for a program though.

Tess

Edited by Tess B
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I agree.

-- Walt
Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases
PC:
    Desktop:  Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 

    Laptop:  Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
    Laptop 2: Windows 11 Pro 24H2,  16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU
iPad:  iPad Pro M1, 12.9": iPadOS 17.7, Apple Pencil 2, Magic Keyboard 
Mac:  2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.7

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13 minutes ago, Sam123 said:

I have just updated Affinity Photo to the latest version 1.9.0.932. Since the update when I export as JPG or TIFF it only displays save as Affinity File. However it does appear to save as the correct file.

affinity bug1.JPG

affinitybug2.JPG

Yes, I had exactly the same issue  - really confusing - but it does actually save the export as a jpg or TIFF - I guess this will get sorted in a further update 

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28 minutes ago, Sam123 said:

Yes. I agree. Hopefully it gets sorted. I have read this has happened before on an earlier version so I expect the programmers will know what to do.

@walt.farrell posted this earlier.... it worked for me........

 

Several other people have reported this, too, but you should find that it really is exporting as a .jpg file if you try it.

You may find this less confusing if you configure Windows File Explorer to show file name extensions. Then you'd see something like this:

image.png.b29d5ba44b343349a7d70e809da81738.png

To do that, open a File Explorer window, and set the option in the View tab:

image.png.b122c1ad16f8e4cba72d17ea5d694fcf.png

 

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