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uncle808us

1.8.4 designer Mac Pencil tool CRASH!

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I'm getting constant crashes now when using the pencil tool in Designer for mac newest update1.8.4.

 1.8.3 did not do this. OS 10.11.6 don't blame it on the system. like I said it did not do this in 1.8.3.

This is frustrating. Pleas fix ASAP!

Thanks.


Mac MacBook Pro 15 in.  OS X 10.9.5, Mid 2012 456.77 GB Affinity Design and Photo.

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I never know when it will happen.(when I'll need the pencil tool) and I can't screen shoot the entire work flow of an entire project.

So what you ask is a bit weird to me.  All I can say is that it has happen several times and slows down my workflow as the recovery of the project sometimes misses a few steps that have to be re-done and it also gives me a sense of foreboding about using the pencil tool.

I hope you can find this unstableness.

Please continue to look into it using your ability.

Thanks


Mac MacBook Pro 15 in.  OS X 10.9.5, Mid 2012 456.77 GB Affinity Design and Photo.

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Well today I had a project to finish in Affinity Designer 1.8.4 for on my MacBook Pro OSX El Capitan Ver 10.11.6 and got to use it for about ten minutes before the pencil tool caused a crash... Yippee... I guess I won't be making any money using Designer. Please  don't explain this crash away by saying I should update the OS. My computer is too Old to run anything newer than OS 10.11.6. Unless you guys would like to buy me a newer model MacBook Pro.

I don't want to lose money already invested in your app and it is supposed to run on this system. So..

Here is the crash report, sorry if I come off as defensive but it is frustrating.

Crash report.rtf.zip


Mac MacBook Pro 15 in.  OS X 10.9.5, Mid 2012 456.77 GB Affinity Design and Photo.

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Never got a reply back after sending the crash report????


Mac MacBook Pro 15 in.  OS X 10.9.5, Mid 2012 456.77 GB Affinity Design and Photo.

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Hi uncle808us,

Apologies for not getting back to you - its been a little bit hectic this week!

Thank you though for attaching the report, I will get it passed on to development to investigate as we are still getting some users crashing using the Pencil Tool

Thanks again.

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