AiDon Posted June 22, 2020 Posted June 22, 2020 Hi, I have 3 Sony A7M3 images (any) that I open at the same time (ARW) in Develop but the application will always crash on either the second or third image. Usually if I add an Adjustment, say add a profile for the developed image, it will crash when clicking on the window for the next image, if I don't add an adjustment it will crash on the 3rd image. There is no crash report or crash dumps available the application simply exits. I can supply the 3 images if you like, there are uncompressed RAW, or another 3 that are compressed RAW. I do believed it may be concerning the Sony RAW images only, compressed or uncompressed, as it doesn't happen with other types of images I have such as CR2, CR3 and RAF RAW images. Note that I can reproduce this 100% of the time by opening any 3 ARW images, Regards, Don Quote Both PC’s Win 11 x64 System PC1 ASUS ROG Strix - AMD Ryzen 9 6900X CPU @ 3.3GHz. 32GB RAM - GPU 1: AMD Radeon integrated. GPU 2: NVIDIA RTX 3060, 6GB PC2 ASUS ProArt PZ13 - Snapdragon X Plus X1P42100 (8 CPUs), 16GB RAM - Neural Processor - Qualcomm® Hexagon™ NPU up to 45TOPS - GPU 1: Qualcomm Adreno Graphics,
Staff Chris B Posted June 22, 2020 Staff Posted June 22, 2020 Hi AiDon, I'm really struggling with this one. I've tried a number of ARW files and none of them are crashing. Would you mind uploading your samples and also include the exact clicks your're making please? https://www.dropbox.com/request/8CjTlHttQYQ3gE2urBNV Quote How to format a bug report | Learning Resources | List of V2 FAQs | YouTube Tutorials
AiDon Posted June 22, 2020 Author Posted June 22, 2020 Hi Chris, Uploaded to the link. Just the following sequence: 1. File-Open, select all 3 images 2. Select A7301234.ARW (last opened) select Basic, Profile and select ProPhotoRGB, click Develop 3. Select A7301232.ARW (first opened), Click Develop 4. Click on A7301233.ARW (second opened), Click Develop and it just exits. Nothing special with the OS and peripherals, these are the specs: Operating System: Windows 10 Version 1909 (OS Build 18363.900) Graphics Hardware: GeForce GTX 1050/PCIe/SSE2 OpenGL Driver: 3.3.0 NVIDIA 446.14 CPU RAM: 16269 MB Video RAM: 4096 MB Preview Limit: 6449 Pixels Have also reset by clearing the user data multiple times, no difference. Note I haven't downloaded and tested the latest Beta. Regards, Don Quote Both PC’s Win 11 x64 System PC1 ASUS ROG Strix - AMD Ryzen 9 6900X CPU @ 3.3GHz. 32GB RAM - GPU 1: AMD Radeon integrated. GPU 2: NVIDIA RTX 3060, 6GB PC2 ASUS ProArt PZ13 - Snapdragon X Plus X1P42100 (8 CPUs), 16GB RAM - Neural Processor - Qualcomm® Hexagon™ NPU up to 45TOPS - GPU 1: Qualcomm Adreno Graphics,
AiDon Posted June 27, 2020 Author Posted June 27, 2020 Note that this also happens in the Beta version so I have reported there. I also see it happening if I have any 3 images open at the same time in develop, the following I can reproduce: uncompressed RAW from the A7M3 causes a crash compressed RAW from a A6400 doesn't crash CR2 from both 5DsR and 5D Mark III cause the crash CR3 from a M50 doesn't crash There is a dump from the Beta version that I have uploaded there. Chris B 1 Quote Both PC’s Win 11 x64 System PC1 ASUS ROG Strix - AMD Ryzen 9 6900X CPU @ 3.3GHz. 32GB RAM - GPU 1: AMD Radeon integrated. GPU 2: NVIDIA RTX 3060, 6GB PC2 ASUS ProArt PZ13 - Snapdragon X Plus X1P42100 (8 CPUs), 16GB RAM - Neural Processor - Qualcomm® Hexagon™ NPU up to 45TOPS - GPU 1: Qualcomm Adreno Graphics,
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