Not Seeing Updates When Viewing in Windows

[dcgall]

I primarily work on an iPad.  I save files to my NAS using the FILE BROWSER app to access.  Generally, this is not a problem.  I just purchased the Windows version.

When I open the file on Windows, I do not see the latest version.  I compare date stamps when I open on iPad (and see latest updates) and they match the date stamp on file when I open on Windows - but the Windows app does not show updates.  I've confirmed that the file does not exist in the Affinity folder on iPad (just in case I had two versions).  

Any ideas as to what is going on?  thanks

[Dan C]

Hi dcgall,

Apologies for the delayed response here. I can confirm that the Affinity apps will not auto-update an open file with the latest changes, as this isn't how the apps are designed to work. You will need to load a document on one platform (for example your iPad), then make any changes you want and Save the file to a network location.

Now, upon opening that document in Affinity desktop from the network location should open the latest version of the file and allow you to continue from where you left off.

It sounds as though you may not have correctly saved the file from your iPad app, back to the network location (or the file itself isn't updating), as when you open the document on Windows it does not load the latest version.

Please note that our iPad apps can't currently update documents from the cloud automatically, you will have to close the document and reopen it for the changes to update on either platform.

I hope this helps!

[davidgall]

Can you tell me if there is any difference between SAVEing the file when in Gallery view vs SAVE when IN the document?

thanks

[Dan C]

As far as I'm aware, there is no difference in these options and they're both methods of saving your document

[Patrick Connor]

@dcgall & @davidgall

If you are in fact the same user (your emails and IP addresses are similar) then I can merge these 2 accounts so all posts appear as one user. Let me know if your would like that. (and which account to keep the name and email address for)