Mr.USGamer Posted April 30, 2020 Share Posted April 30, 2020 I cannot import any PDF, SVG, PNG, JPEG, or ANY files into affinity designer, I need help, can anyone help me??? PLZ, this program costs money, so I wan't customer service!! Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted April 30, 2020 Share Posted April 30, 2020 Welcome to the Serif Affnity forums, @Mr.USGamer. Your report is rather vague, I'm afraid. Please look at the topic below, which contains a list of the kind of information we'll need, and then reply here with the information it asks for so we can try to help you. https://forum.affinity.serif.com/index.php?/forum/72-report-a-bug-in-affinity-designer/ Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. iPad: iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1 Link to comment Share on other sites More sharing options...
KevinG Posted April 30, 2020 Share Posted April 30, 2020 I normally use Affinity Published and have been amazed how well it imports a pdf file in an editable format, just tried designer and it worked the same, another way is from file explorer, right click on pdf select open with and designer. jmwellborn 1 Quote Link to comment Share on other sites More sharing options...
jmwellborn Posted May 1, 2020 Share Posted May 1, 2020 @Mr.USGamer Welcome! You write "I cannot import. . ." Have you tried FILE>New and then Place? I can definitely import all formats with either FILE>Open or FILE>New > Place. I am on a MAC. Quote 24" iMAC Apple M1 chip, 8-core CPU, 8-core GPU, 16 GB unified memory, 1 TB SSD storage, Ventura 13.6. Photo, Publisher, Designer 1.10.5, and 2.3. MacBook Pro 13" 2020, Apple M1 chip, 16GB unified memory, 256GB SSD storage, Ventura 13.6. Publisher, Photo, Designer 1.10.5, and 2.1.1. iPad Pro 12.9 2020 (4th Gen. IOS 16.6.1); Apple pencil. Wired and bluetooth mice and keyboards. Link to comment Share on other sites More sharing options...
wonderings Posted May 1, 2020 Share Posted May 1, 2020 19 hours ago, Mr.USGamer said: I cannot import any PDF, SVG, PNG, JPEG, or ANY files into affinity designer, I need help, can anyone help me??? PLZ, this program costs money, so I wan't customer service!! Lots of people here who can help, take a deep breath. How are you trying to import these files into Designer? They all work so the obvious conclusion is you are doing something wrong. List off step by step what you are doing to either place one of those file formats in Designer or step by step how you are opening them in Designer. Quote Link to comment Share on other sites More sharing options...
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