Auto Save Concern

[Gavinr]

I haven't encountered it twice (yet) but in the interests of a heads up on a possible issue - I lost some work after Affinity accidentally closed (I'm not sure whether this was my fault or whether it crashed). When I re-entered the program there was no document recovery prompt, and the document in question was blank.

Owing to the nature of the facility I wouldn't have anticipated it, but is clicking save at least once something that as a user I should have done to instigate the autosave function? If not then there may be an issue..

This is the latest update to Affinity Designer (1.8.2)

[Patrick Connor]

@Gavinr

Thank you, this is getting to be quite a common report in the last few weeks, but we do not know the cause yet. Please can you tell me the setting in `Edit` > `Preferences...` > `Performance` > "File Recovery Interval"(Default is 300)

[Sean P]

Hi Gavinr,

Thanks for letting us know - we've now reproduced this and passed it onto development.

[Patrick Connor]

We have made fixes/improvements to this area (Autosave fails on opened files) of the program in the latest release.

The fixes and how to update are described in these forum posts.

• Affinity Designer 1.8.3 for Windows            ( Microsoft Store and Affinity Store )
• Affinity Designer 1.8.3 for macOS               ( Mac App Store and Affinity Store )
• Affinity Designer 1.8.3 for iOS                      ( Apple iPad Store )
   
• Affinity Photo 1.8.3 for Windows                ( Microsoft Store and Affinity Store )
• Affinity Photo 1.8.3 for macOS                   ( Mac App Store and Affinity Store )
• Affinity Photo 1.8.3 for iOS                          ( Apple iPad Store )
    
• Affinity Publisher 1.8.3 for Windows         ( Microsoft Store and Affinity Store )
• Affinity Publisher 1.8.3 for macOS            ( Mac App Store and Affinity Store )

We would appreciate you checking that this issue has now been resolved for you,