transitdiagrams Posted March 6, 2020 Posted March 6, 2020 Hey! Having issues with some old pre 1.8. files which can't be opened the normal way: The work around is to open the app alone AND create a new document. And then open the desired file. Without the file won't open and the app closes without any message. All the best, Chris Quote PS: If you like maps you might also have a look at this community!PPS: Want to know more about me and my ways? Head over to an Affinity Spotlight article about me and my maps!PPPS: Do you love public transit and transit maps too? Then have a look at my home-made collection of transit maps under www.instagram.com/transitdiagrams or www.twitter.com/transitdiagrams. PPPPS: Other works than transit maps can be found here www.behance.net/chrisneuherz
Staff Jon P Posted March 6, 2020 Staff Posted March 6, 2020 We've heard this from a few customers, can you upload the file here? I also think if you re-save it once it is open it should then open correctly. Quote Serif Europe Ltd. - www.serif.com
transitdiagrams Posted March 6, 2020 Author Posted March 6, 2020 Just now, Jon P said: We've heard this from a few customers, can you upload the file here? I also think if you re-save it once it is open it should then open correctly. That's the problem - when I try to save it the app crashes too and never gets saved... saving is impossible... I maybe should go back to 1.7. for now. Can't upload the file as our security protocolls don't allow this (Dropbox and co is blocked). Quote PS: If you like maps you might also have a look at this community!PPS: Want to know more about me and my ways? Head over to an Affinity Spotlight article about me and my maps!PPPS: Do you love public transit and transit maps too? Then have a look at my home-made collection of transit maps under www.instagram.com/transitdiagrams or www.twitter.com/transitdiagrams. PPPPS: Other works than transit maps can be found here www.behance.net/chrisneuherz
transitdiagrams Posted March 6, 2020 Author Posted March 6, 2020 Hmmm, even when I try make a new document and place my Designer files in it it won't save. The Designer files is done in AD 1.8. Maybe this has something to do with it (placing a AD file in an APub file)? Quote PS: If you like maps you might also have a look at this community!PPS: Want to know more about me and my ways? Head over to an Affinity Spotlight article about me and my maps!PPPS: Do you love public transit and transit maps too? Then have a look at my home-made collection of transit maps under www.instagram.com/transitdiagrams or www.twitter.com/transitdiagrams. PPPPS: Other works than transit maps can be found here www.behance.net/chrisneuherz
transitdiagrams Posted March 6, 2020 Author Posted March 6, 2020 Now tried it without an AD file placed in it (made PDF outputs of the AD file) and now I can save it... so exporting form AD to PDF and then placing it seems to work... but that is not ideal for me... Quote PS: If you like maps you might also have a look at this community!PPS: Want to know more about me and my ways? Head over to an Affinity Spotlight article about me and my maps!PPPS: Do you love public transit and transit maps too? Then have a look at my home-made collection of transit maps under www.instagram.com/transitdiagrams or www.twitter.com/transitdiagrams. PPPPS: Other works than transit maps can be found here www.behance.net/chrisneuherz
Staff Jon P Posted March 6, 2020 Staff Posted March 6, 2020 Quote Hmmm, even when I try make a new document and place my Designer files in it it won't save. The Designer files is done in AD 1.8. Maybe this has something to do with it (placing a AD file in an APub file)? I can't reproduce this, does it happen if you just make a new blank document from Designer or only with specific documents? It would be useful if you could try get me the files, if you can upload it to anywhere you may have access to and PM me a link. Can you also navigate to %AppData%\Affinity\Publisher and zip up the 1.0 folder and upload that to the forums (if you can), it will contain some crash reports that might help Quote Serif Europe Ltd. - www.serif.com
transitdiagrams Posted March 6, 2020 Author Posted March 6, 2020 1 hour ago, Jon P said: I can't reproduce this, does it happen if you just make a new blank document from Designer or only with specific documents? It would be useful if you could try get me the files, if you can upload it to anywhere you may have access to and PM me a link. Can you also navigate to %AppData%\Affinity\Publisher and zip up the 1.0 folder and upload that to the forums (if you can), it will contain some crash reports that might help Will try to on Monday, when I am back in office. It happens with a specific document so far. Quote PS: If you like maps you might also have a look at this community!PPS: Want to know more about me and my ways? Head over to an Affinity Spotlight article about me and my maps!PPPS: Do you love public transit and transit maps too? Then have a look at my home-made collection of transit maps under www.instagram.com/transitdiagrams or www.twitter.com/transitdiagrams. PPPPS: Other works than transit maps can be found here www.behance.net/chrisneuherz
Staff Jon P Posted March 6, 2020 Staff Posted March 6, 2020 In which case it would be quite useful to see that document, give me a nudge when things are uploaded and I'll take a look! Apologies for the inconvenience in the meantime. transitdiagrams 1 Quote Serif Europe Ltd. - www.serif.com
transitdiagrams Posted March 6, 2020 Author Posted March 6, 2020 1 minute ago, Jon P said: In which case it would be quite useful to see that document, give me a nudge when things are uploaded and I'll take a look! Apologies for the inconvenience in the meantime. Of course! Not a big problem so far as I found the way via PDF. Thank you so far! 😃 Quote PS: If you like maps you might also have a look at this community!PPS: Want to know more about me and my ways? Head over to an Affinity Spotlight article about me and my maps!PPPS: Do you love public transit and transit maps too? Then have a look at my home-made collection of transit maps under www.instagram.com/transitdiagrams or www.twitter.com/transitdiagrams. PPPPS: Other works than transit maps can be found here www.behance.net/chrisneuherz
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