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Hi

I was an Adobe Illustrator user and moved to Affinity Designer.

I was able to recover my AI files, but I still have one problem.

It is my family tree that is composed of rectangles, with text inside, and features that connect them.

When I want to open this file, there is nothing in the preview window, and the page that opens is completely blank and empty.

Do you have a solution so that I can recover this file?

Thank you in advance.

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Can this file be opened in Adobe Illustrator?

If you can upload the file I can take a look as I have Adobe Illustrator.

 


iMac 27" Late 2015 Fully Loaded, iMac 27" Mid 2011 both running High Sierra 10.13.6 - Affinity Designer/Photo & Publisher - Illustrator CC, Inkscape, Blender, Sketchup, Pepakura Designer, MTC, Pixelmator & Pixelmator Pro + more... XP-Pen Artist-22E, - iPad Pro 12.9 B|  

Affinity Help - Affinity Desktop Tutorials - FeedbackInstagram & Flickr

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Hi decoom,

Welcome to the forums :)

When importing .Ai files into Affinity apps we read the embedded PDF stream, it may be that the PDF stream in your file is missing/corrupt and this is why you're seeing a blank preview.

As firstdesence has asked - could you please provide a copy of this file here? Many thanks in advance!

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Thank you for your answers, Firstdefence and Dan C, but it bothers me to provide the file because it contains personal items for my family members.

Is there another way?

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You could ask @Dan C for a dropbox space this is off forum so the public won't see it and he could take a look for you.


iMac 27" Late 2015 Fully Loaded, iMac 27" Mid 2011 both running High Sierra 10.13.6 - Affinity Designer/Photo & Publisher - Illustrator CC, Inkscape, Blender, Sketchup, Pepakura Designer, MTC, Pixelmator & Pixelmator Pro + more... XP-Pen Artist-22E, - iPad Pro 12.9 B|  

Affinity Help - Affinity Desktop Tutorials - FeedbackInstagram & Flickr

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Thanks for your files!

I can see that the entire document is currently on the pasteboard of the .ai document, as can be seen in the following screenshot -

image.png

When opening an .ai file in Affinity, we can only parse objects on the canvas, which is why the file was appearing as 'blank' when importing.

I have adjusted the artboard sizes for these files so that they encompass the family tree, you should now find these open in Affinity and the objects are retained. I'll be sending these files via Dropbox to your email address associated with your forum account - I hope this helps :)

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