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Found 17 results

  1. Hi, I'm working on Windows10 Pro and I simply cannot open any image file in Affinity Photo (current version, German). Nothing happens but the cooler gets louder sometimes. This happens since, I think, version 1.6x. All former versions worked well... very strange... any idea? Thank you!! Joerg
  2. Hello @all, i have the same issues now as this thread! CanĀ“t open any files in Affinity Photo (PC) since the latest update. After a while, the program is crashing...
  3. I'm having problems opening Canon CR3 files from Canon R5 on MAC, although the files open the RAW picture is displayed in a very insipid contrast and colour. I have the Canon Digital Professional 4 software which has no problems. Luminar 4 has the same issues. Can anyone help? thank you 0K6A0161.CR3
  4. Hi, I really enjoy your software but I have a nasty bug. Steps to reproduce: Open Affinity Photo Open a picture or a template <crash> This happens every time. Please help. I've attached the crash report. RB, Kons 99775287-b593-4b54-bea1-a34c86213e58.dmp
  5. I deleted some of the linked photos in my APub doc from the Finder. When I tried opening the file clicking on any of the three options causes the program to crash. I am not sure if this has to do with the new pre-flight tool? It eventually opened on the third or fourth try.
  6. Images appear darker and with higher contrast in affinity compared to other applications (see uploaded image). The problem occurs with different file format (jpg, tiff, raw). When the file is exported with affinity and reopened in an other application the appearance is normal. Which means the high contrast and darkness is not saved in the image. The problem started with the upgrade to version 1.7.3. What I've tried so far: - Change color profile (Appearance changes but the high contrast and darkness remains) - Downgrade to 1.7.1 (-) - Reset settings (-) - Delete affinity files in appData folder (-) - Uninstall programs I've updated at the same time as affinity (Nikon NX...) (-) How can I fix this issue? I would appreciate any help. Thank you.
  7. When I try to import a .CR3 file from my Canon 90D to Affinity Photo for iPad, I get the following error ... "Failed to open file .... The file type is not supported". Any ideas on the solution and/or work around until this is supported?? Cheers
  8. Can you link Photo and Publisher Programs together, I have done it so if I open Publisher I can open open Photo, but can not seem to do it the other way round,
  9. When I open a Raw File with Photo 1.7, the files open in a condition that is way too dark. They only work around is to "Develop", then export, and then re-open as a jpg. Raw processing is difficult, if not impossible because the image is too dark. Any ideas what my problem could be here? I have enclosed an example. Please note if I open the same file in Serif Photoplus X8 it is fine. IMG_4098.CR2 Example_Dark_Raw_File.docx
  10. Hi, My Affinity Designer keeps crashing on opening PDF files and possibly other files that open with a modal asking for questions first. This is happening since last week with the same files that opened just fine before. I've tried different files but they all make Designer crash. Designer also crashes when I try to export a file and save as an SVG for example. Again, as soon as the "modal" shows, the software crashes. What I've tried: - Uninstall Affinity Designer using AppCleaner, so making sure all associated files are gone, and reinstall from the App store - Launch Designer holding the ctrl key and clear everything, all the boxes were ticked - Open and save different files and file types I've added two crash logs, 1 for opening a pdf file and one for trying to export. I haven't added a file since I tried opening and export a myriad of files both new and a couple years old and they all have the same result. Hope you can help, because Designer is a bit useless to me now since I mostly use it for web-development (opening and exporting vector files): - To export optimized SVG files for the web - To open PDF web-designs to get all font-sizes, line-height, opacity etc. Thanks in advance! export-crash.txt open-crash.txt
  11. Issue 1: Some Affinity Designer files default open in Affinity Photo. Also, for some files, the icon associated with a Designer file show the Photo icon. Issue 2: Adobe Illustrator files are associated with Affinity Publisher. Trying to change the association creates the error " {file name} can't be opened because it is from an unidentified developer." Issue 3: While working on an Affinity Designer file on my MacBook Pro, the Handoff icon on my iMac shows Affinity Publisher. I have attached some screenshots. Thanks in advance. -Bill
  12. Hi, I opened an existing DNG and noticed that Affinity Photo changed colors, ... on itself. On 5:45 of the following video it's the same behaviour. How can I supress this? - The original Image is much more darker than Image you can see then opened in Affility. On the attached Picture you can see the difference. when I open the same DNG-file with Affility(top left), LR(button left) and Irfanview(right). When I then export the DNG in Irfanview to a JPEG and open this JPEG in Affinity everthing is fine. I also noticed another differenc between opening the dng and opening the jpeg. After opening the dng the develop-button on the top left is activated. Doen't that mean there was a change (you can see this on the attached picure). After opening the jpeg that button is not to see.
  13. When the first downloaded the program, it was opening fine, it would load and the opening black screen would show. Yesterday I download some pictures to open and then something happened. Now when I open the program, it shows the opening logo and everything and it shows at the bottom that its opened and when i hover on the toolbar it shows this (check attachment). But when I actually click on the program on the toolbar it doesn't open full screen, its really weird. Has anyone else had this problem?, I have tried uninstalling and restarting but its the same. I am using windows 8.1. FIXED:went into %APPDATA%\Affinity\Designer\1.0 (Beta) folder) and deleted it.
  14. Hi Everyone, New here so hope I am doing this all in the right place and what not! I am using Affinity Photo on the Mac (waiting patiently for my beloved Windows to be able to have it!) Version 1.4.2 I have noticed that whenever I open an image it automatically changes its original size and the PPI changes to 96, the images should all be at least 300ppi. I have tried multiple images with multiple formats and it is the same every time? Am I missing something as obviously I want to work on the original 300ppi not a 96ppi version? Thanks in advance! Billie
  15. I downloaded Affinity Photo from the Apple store on 24 July 2016. Initially, after opening my pc, I can boot Affinity from Launchpad. However, if I close Affinity it will not reopen unless I reboot my computer. Apple support had me delete Affinity and reinstall it. The problem still exists. I am using a MacBook Pro and I have the latest updates.
  16. I opened the program. Closed the window, When clicking on the AP. Nothing happens, unless to close (QUIT) the AP and then re open.
  17. Is there anyway to add brushes without opening the software? Photo and Designer? (like just adding to a folder where ever the brushes are located?)
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