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Found 15 results

  1. Hello, I purchased all the Affinity programs through the Microsoft store but none of the product keys show when I log into Serif. I tried to register the programs and the system gives me an error. I wanted to register the software so I had a record of it in case my computer crashed. Could someone please update me on how to go about doing this?
  2. I just got the program from the store, it seems to be installing it. I was expecting a Code. Will it get atenticated by intalling it again from Microsoft store(I was using the site trial) or I can find the code somewhere?
  3. We're aware of an issue where users using Affinity apps purchased from the Microsoft Store are getting the error There was an unexpected problem while handling the server's response (0x00000001) when trying to register or sign into their Affinity Store account from within the app. This is a known issue and will hopefully be fixed in the next update, 1.9.2. More information can be found here: https://forum.affinity.serif.com/index.php?/topic/136186-unexpected-error-0x00000001-while-trying-register-affinity-photo/&do=findComment&comment=750582
  4. Hello, I have issues logging into my account using the Microsoft Store version of the affinity suite, every time I tried logging, I have the same error in both 1.9.0 and 1.9.1.
  5. I thought I had downloaded the programmes last night, and received an email with Product Keys. However, if I click on the programs which I expected would launch them, I get a message from Windows to download more safely through their Store. This doesn't seem to offer a Free Trial, just an outright purchase. How do I proceed from here, please?
  6. Hi, i bought Affinity Photo from Microsoft Store, but where i find the my license key and how can i link this key to my serif account?
  7. Gostaria de saber se a Licença é vitalícia pra quem compra na Loja da Microsoft Store e se eu continuo recebendo as atualizações, porque fiz duas aquisições na Microsoft Store do Affinity Designer e Photo? I would like to know if the License is lifetime for those who purchase from the Microsoft Store and if I continue to receive updates, why did I make two acquisitions in the Microsoft Store of Affinity Designer and Photo?
  8. First of all, I purchased Affinity Photo and Affinity Designer from Microsoft Store, because at the time of purchase I thought that the website and the microsoft store versions are the same, with some exceptions regarding how the software is being updated (for the ones purchased from the microsoft store you don't have to do anything, they update seamless in the background, but with the website versions you have to update them manually). Ok, so starting from this information, I first bought Affinity Photo a while ago. All the things seemed alright, but I noticed that the thumbnails of affinity
  9. So I've run into a conundrum - the Affinity suite of apps that I purchased from the Microsoft Store doesn't appear to have command-line support. This is because those Windows Apps downloaded from the store are sandboxed off away from users. You cannot directly find the `Photo.exe` file from the Explorer (unless you're willing to blow away a lot of permissions). The best I could find on how to start Affinity Photo from the MS Store from the command line is the following: powershell.exe explorer.exe shell:AppsFolder\$(get-appxpackage -name SerifEuropeLtd.AffinityPhoto ^| select -expandproper
  10. Have 1.6.5.123 purchased from the Microsoft store. Am told launching it will start the update process. Sorry, doesn't happen. Update function when signed into the store also doesn't happen. Can any one help? (perhaps I'm jumping the gun here?)
  11. I am a beginner to designing. I just wish to learn it as a hobby. Tried Inkscape but it's UI isn't great. Then I tried Affinity Designer and liked it immediately. I think I'd like to buy it after the trial ends. But I saw the same product on Microsoft Store. Sadly couldn't find a trial version for that. I like the idea of sandboxed apps for the ease of installation and updates. However, as I read on the forums - the store and desktop license aren't tied together. There aren't any reviews available for the Store app (not even on the store itself). I would have liked to know how the UW
  12. How to install AFDesigner on mac? I bought it on MS store so I don't have a product key. Can you help me with this? Thanks
  13. After about 20 years of working with Adobe Illustrator with corporate licensing, and disappointed with Adobe's subscriptions, I was so excited to find Affinity Designer's featureset, and the pricing I got through Microsoft Store. So that's how I bought it. The first thing I saw when I launched it is a promo to download the free Grade UI kit. I clicked the link, and registered for an account on the Affinity site and for this forum, and dutifully verified my email address. The problem: the Downloads page (https://affinity.store/en-us/account/downloads/) still says I need to verify my
  14. I just bought a AF Designer MS Store version for my Surface Book. I have tested the brush with pressure, it doesn't work. Do I need to configure anything or it should just work? Thank you in advance. Johnny
  15. I have just purchased Affinity Photo from the Microsoft Store in Windows 10, but I purchased Affinity Designer from this website a few weeks ago. I am just wondering if its somehow possible for me to also download and install Affinity Designer from the Microsoft Store in Windows 10 using my existing license?
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