swanbda

(as posted in another thread) SUCCESS! Resetting globally in system preferences, then restarting the computer, and then opening the apps with no wifi or LAN worked. It STILL did try to connect to the server, but after about 30 clicks of 'OK', the apps finally opened. Have quit them and reopened a few times now and they seem to be back working normally. Thanks for that suggestion. A combination of that, and I guess me outlasting the app still trying to connect to the server finally worked.

SUCCESS! Resetting globally, then restarting the computer, and then opening the apps with no wifi or LAN worked. It STILL did try to connect to the server, but after about 30 clicks of 'OK', the apps finally opened. Have quit them and reopened a few times now and they seem to be back working normally. Thanks for that suggestion. A combination of that, and I guess me outlasting the app still trying to connect to the server finally worked.

Wifi off and ethernet cable unplugged. Same popup. Tried that a few days ago and then again just now.

The issue is that even when a server isn't available, that shouldn't cause Affinity to crash or not open at all. The app installation and scripts etc all are stored locally. The only explanation why the app needs to connect to an external server is to open recent documents. If the app can't reach the server to access a recent document, in my opinion that shouldn't mean that the app doesn't open at all and freezes. I appreciate that this is an issue caused by my company switching servers, but that doesn't help my predicament of the apps crashing on launch. They are 100% unusable right now.

Good day, Recently my company switched servers, and now every Affinity app I have freezes on opening. Designer states an issue connecting to the old server (because it no longer exists), but never opens up, just keeps having that popup show every 20 seconds or so until I Force Quit the app. Photo freezes as well and never opens. I've tried holding Control while opening, to try and reset the recent documents. That has not worked as the app then just freezes on that panel and continues to show the popup stating an issue connecting to the old server. I've also deleted both Designer and Photo and re-installed from the app store. No luck there either. I'm assuming there's some script or cache somewhere that is still telling it to connect to the old server for something. I've searched through my libraries and haven't quite figured out where the problematic script is. If the app can't connect to an external server, there's no reason that it then just shouldn't open at all. Seriously looking for help as I use Affinity suite as my main design platform for a marketing agency. Need help asap. Thanks in advance!

Sadly, this does not work for me. I've tried it numerous times, the app simply freezes.

Having the exact same issue. There is another thread discussing this as well. It's a serious issue as I can't open any of my affinity apps on my work computer now. Need a fix asap please Serif.

I am having this exact same issue. My company switched servers, and now that the old server is disabled, none of my Affinity apps are opening. Designer freezes on startup and eventually says that it's having trouble connecting to the old server. Photo gave a different message but essentially the same result. Need a solution please!