Failed to open file

[sportyguy209]

Hello:

So, I duplicate some files in the finder and renamed them. If Affinity Designer is open and I double click on the duplicated files, I try to Command-O to open them, or I try through File/Open, I get the following error message "Failed to open file...This file could not be opened because permission was denied." If I quit AD and then try the same thing, they open fine.

Thanks,

Peter

[Sean P]

Hi sportyguy209,

Just tried this myself and it seems to be working. Would it be possible for you to record a quick video using QuickTime that demonstrates the issue please?

[sportyguy209]

Hello:

I had AD open with no document, went to the desktop, option dragged to copy three files, then choose the three files, and chose Command Option to open them and got the error message.

Thanks,

[Sean P]

Thanks for the video. Tried myself using the exact same methods and it is still behaving for me. Do you tend to have lots of fonts installed? Mac App Store apps are sandboxed and having a lot of fonts can interfere with this causing permission denied issues

[sportyguy209]

Hello Sean:

That could be it. I tried it on a more stripped down machine and didn't run into the same issues.

It's an annoying issue as it makes me quit and reopen a number of times while working on a project. And, I don't recall it occurring with InDesign, Quark, or Illustrator. But, I'll try to narrow down the number of fonts I have open for the time being.

Thanks,

[Sean P]

1 minute ago, sportyguy209 said:

InDesign, Quark, or Illustrator

None of those applications would have been purchased through the Mac App Store and therefore won't have these annoying file lock restrictions that Apple impose on sandboxed apps.

Glad that helps you (if only somewhat)!

[sportyguy209]

Hello Sean:

Understood. Is your software coded the same regardless of whether it is purchased directly from you or through the App Store?

Thanks,

[Sean P]

23 hours ago, sportyguy209 said:

Hello Sean:

Understood. Is your software coded the same regardless of whether it is purchased directly from you or through the App Store?

Thanks,

It is indeed!