Tomeric Posted August 8, 2019 Posted August 8, 2019 Hi, this is 100 % reproducable in APhoto 1.7.1/iMac 27 Late 2013/Mojave: Using "Acquire Image" with "Image Correction" set to "Manual" crashes the Scanner-Interface (CanoScan 5600 F) immediately as soon as I press the "Scan"-Button. With "Image Correction: None" it works fine and PhotoShop has no problem with any setting. Looks like a bug to me... Cheers Tom Quote
R C-R Posted August 8, 2019 Posted August 8, 2019 Just checking but do you have the most recent driver for your scanner installed? From https://www.usa.canon.com/internet/portal/us/home/support/details/scanners/film-negative-scanner/canoscan-5600f it looks like it should be ICA Driver Ver.4.1.4a (Mac). Quote All 3 1.10.8, & all 3 V2.6 Mac apps; 2020 iMac 27"; 3.8GHz i7, Radeon Pro 5700, 32GB RAM; macOS 10.15.7 All 3 V2 apps for iPad; 6th Generation iPad 32 GB; Apple Pencil; iPadOS 15.7
Tomeric Posted August 9, 2019 Author Posted August 9, 2019 Thanks for the tip, R C-R! I hadn't installed any drivers yet, and used the TWAIN interface instead. Now I have installed both Canon drivers for test purposes, but unfortunately with the same result: The scanner popup crashes... Quote
Staff Lee D Posted August 9, 2019 Staff Posted August 9, 2019 Affinity uses the built in interface within macOS to scan, have you tried scanning from within macOS with the same options to see if this is OK? Quote
Tomeric Posted August 9, 2019 Author Posted August 9, 2019 Didn't know that there is a built-in interface... Using the Mac-scanner-interface works fine, AP still crashes. Serif doesn't seem to use the exact same interface: See the missing "Scan to/Name/Format"-settings. Quote
R C-R Posted August 9, 2019 Posted August 9, 2019 2 hours ago, Tomeric said: Serif doesn't seem to use the exact same interface: See the missing "Scan to/Name/Format"-settings. That much does not seem surprising since presumably the scan is intended 'by design' to open directly into an Affinity document in the native Affinity format. But that does not help at all with resolving the crash problem. Quote All 3 1.10.8, & all 3 V2.6 Mac apps; 2020 iMac 27"; 3.8GHz i7, Radeon Pro 5700, 32GB RAM; macOS 10.15.7 All 3 V2 apps for iPad; 6th Generation iPad 32 GB; Apple Pencil; iPadOS 15.7
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