Jump to content

Recommended Posts

Posted

I'm using a macbook pro (about 3 1/2 years old). Been using Affinity for over a year.  Noticed an update about a week ago and installed it ,maybe It was available for longer  but just noticed it. Now for the first time I'm running into an issue. I can't  export a jpeg or png. Affinity just freezes up and won't even quit. Have to shut down the computer to turn it off. 

 

After trying several things, here's what happened. I selected an image located in my documents and opened it with Affinity. Then made an edit and selected 'save'. It worked. Then, was able to export it as another jpg also giving it a new name. It went. Now, everything I try is working again. Can't explain why that worked but for the time being, everything is fine again.

 

  • Staff
Posted

Hey scottscamera, welcome to the Affinity Forums.

There have been some issues with the 1.7 update and we are currently recommending that you use the beta instead of the App Store or Affinity Store version. I'm not really sure what caused the initial export issue but it may be worth working in the beta going forward until the official version is updated. 

 

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Loading...
×
×
  • Create New...

Important Information

Terms of Use | Privacy Policy | Guidelines | We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.