debbru Posted July 1, 2019 Posted July 1, 2019 I'm having trouble updating Affinity Photo 1.7.1 on my Mac. The update starts but nothing happens, It's not even telling me how long it will take. Is anyone else having this trouble. What can I do. Quote
Staff Callum Posted July 1, 2019 Staff Posted July 1, 2019 Hi Debbru, Where is it that you purchased the app from? Thanks Callum Quote Please tag me using @ in your reply so I can be sure to respond ASAP.
debbru Posted July 3, 2019 Author Posted July 3, 2019 On 1 July 2019 at 10:11 PM, Callum said: Hi Debbru, Where is it that you purchased the app from? Thanks Callum from overseas. Someone bought it for me so I don't really know Quote
Staff Callum Posted July 3, 2019 Staff Posted July 3, 2019 Where is it you are downloading the update from? Quote Please tag me using @ in your reply so I can be sure to respond ASAP.
markw Posted July 4, 2019 Posted July 4, 2019 I think what Callum needs to know is from which site are you trying to obtain the update, the Mac App Store or the Affinity Store? As the app can only be updated from the store it was originally purchased through, any potential solutions to your problem will depend on first knowing this information. Quote macOS 12.7.6 | 15" Macbook Pro, 2017 | 4 Core i7 3.1GHz CPU | Radeon Pro 555 2GB GPU + Integrated Intel HD Graphics 630 1.536GB | 16GB RAM | Wacom Intuos4 M
debbru Posted July 4, 2019 Author Posted July 4, 2019 I'm trying to update is through the Mac App Store Quote
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.