Publisher Help Menu :: No Search for Help Text, but menu items only

[thomaso]

Since the retail version of Publisher (v408) the Help Search appears not to work for me any more, neither in the Help menu nor in the separate Help window.

A help menu search results menu items only, no help text articles.
In the help window I get only a blank page for any search result.

I am on a German macOS, I tried in English and German application language and with both English and German search language – but don't get help text search results.

While the help search functioned charmingly during the beta versions of the publisher, I was even able to search in English & German, without the need to switch the application language. Depending of the language of the help menu result the according help window language opened. – Now, in v408, I only get the German help window.

 

3 Samples of search for Colour + Farbe:
(in Eng + German app language)

3 samples from the help window:

 

[Patrick Connor]

Sorry.

Thank you for reporting a problem using 1.7.x . It appears that a member of the Affinity QA team didn't get round to fully investigating this specific report posted in the bugs forums. We are very sorry for this oversight. Yours is one of a number of reports that I am posting this apology to, using an automated script.

Now we have released 1.8.3 on all platforms containing many hundreds of bug fixes, and we hope your problem has already been fully addressed. If you still have this problem in the 1.8.3 release build, then the QA team would really appreciate you reporting again it in the relevant Bugs forum.

• Report a Bug in Affinity Designer
• Report a Bug in Affinity Photo
• Report a Bug in Affinity Publisher

Each of those links above contains instructions how best to report a bug to us. If that is what you already did in this thread just copy paste your original report into a new thread. We appreciate all the information that you have including sample files and screen shots to help us replicate your problem.

This thread has now been locked as the QA team are not following the threads to which this automatic reply is made, which is why we would appreciate a new bug report if you are still have this problem in the current 1.8.3 release build.