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Affinity Publisher Crashing


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Affinity Publisher almost always crashes when I  try to print. Sometimes as soon as I press print, other times it will print but immediately crashes. When I do manage to get a print it is perfect. The printers are an HP Laserjet 1320 and a Brother and a Brother 2070 and a Canon ix6850. I realise that they are in the first bloom of youth but every other file seems to print OK.  I am using the Publisher 1.7.1 


 

 

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Hi Lee, Thanks for getting back to me. I am using OS10.9.5.  on an iMac. This is as high as I can go without losing Adobe CS6 which I must hang on to until I am confident with Affinity. Among other things I print a small magazine using Adobe CS6 but this time was going to have a go at producing it with Affinity (all my A/photo and designer elements are fine).

All is not lost however. I may have found the cause of the crashing. The text for the article was supplied to me as a PDF (not unusual) but as I was placing into the publisher file there appeared to be odd gaps throughout quite a few of the words. I have a feeling that the PDF file may be corrupted as I have retyped the article  and placed it in publisher and so far it is printing fine. All the printer drives are up to date.  Must say that I love the whole Affinity experience and all the little extras that I came across in the print tutorial look very promising...and time saving.

Do you think that I am right about the duff file? And can I contact you again if the problem has not gone away?

John Sinclair

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  • 2 months later...

I am having a crashing issue with Publisher as well.  It doesn't matter what I try to print. As soon as I select print it crashes (no error message visible). 

MacOS 10.16.4 

16 GB 2400 MHz DDR4

Radeon Pro 555X 4 GB

Intel UHD Graphics 630 1536 MB

Affinity Publisher 1.7.2

HP Officejet Pro 8610

 

If there is a file I need for logs, happy to dig it out, just need pointed in the right direction to grab it.

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18 hours ago, AvairySolutions said:

If there is a file I need for logs, happy to dig it out, just need pointed in the right direction to grab it.

Go to Applications > Utilities > Console and check the User Reports. You can get them copied to the desktop and then attach that.

MacBook Pro (13-inch, Mid 2012) Mac OS 10.12.6 || Mac Pro (Late 2013) Mac OS 11.7

Affinity Designer 1.10.5 | Affinity Photo 1.10.5 | Affinity Publisher 1.10.5 | Beta versions as they appear.

I have never mastered color management, period, so I cannot help with that.

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  • 10 months later...
  • 10 months later...

The same happens to me. I'm on a free trial wondering if I should switch from Indesign. I'm sold on switching mostly, but only if I can figure out this problem in the next 10 days lol. It crashes as I'm setting up to print. I select "booklet" all is good. But I only want to print pages 1-24. It crashes before I can make all my choices. 

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Yes I had the problem of the three affinity programs crashing as soon as i pressed the print button. Finally realised that my mac iMac OS 10.9.5 (Which I didn't update as it

could still handle the Adobe CS6 software) was not coping with Affinity.

I use it now on a laptop OS 12.6 Sierra and it all works fine.

Hope this helps. I now fairly familiar with  Publisher and think that it has a lot more going for it than my CS6 copy of InDesign

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