BARBRIC Posted June 25, 2019 Share Posted June 25, 2019 I am having trouble updating Affinity onto my Mac. I get the prompt, try to download the update, but it just sticks. I purchased my original Affinity directly from Affinity Any suggestions please Quote Link to comment Share on other sites More sharing options...
Staff Lee D Posted June 25, 2019 Staff Share Posted June 25, 2019 Open your internet browser and login to your Affinity Store account, once logged in go to the Downloads & Product Keys section. Now locate your order for the app you wish to update and click the Download button. This will download the latest version from the store, once finished double click the file and follow the prompts. If you have any issues with the download, try using a different internet browser, this will usually resolve most download issues. Quote Link to comment Share on other sites More sharing options...
Alfred Posted June 25, 2019 Share Posted June 25, 2019 2 minutes ago, Lee D said: Open your internet browser and login to your Affinity Store account, once logged in go to the Downloads & Product Keys section. Quote Alfred Affinity Designer/Photo/Publisher 2 for Windows • Windows 10 Home/Pro Affinity Designer/Photo/Publisher 2 for iPad • iPadOS 17.5.1 (iPad 7th gen) Link to comment Share on other sites More sharing options...
BARBRIC Posted June 26, 2019 Author Share Posted June 26, 2019 Great - so I did what you suggested and that worked. I then got an instruction to drag Affinity Photo in my Applications folder. Did that. Now what? Quote Link to comment Share on other sites More sharing options...
BARBRIC Posted June 26, 2019 Author Share Posted June 26, 2019 OK - dont quite know what I did but its there! It opens and it works!! Thanks for the assistance given Quote Link to comment Share on other sites More sharing options...
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