Bible9230 Posted June 19, 2019 Share Posted June 19, 2019 Upon starting my functioning Affinity Designer 1.7.0.367 it offered an update to 1.7.1.404 . After downloading and trying to install I get a "Setup Fail" message. I cannot even run the previous version. I am running the Windows version. Quote Link to comment Share on other sites More sharing options...
Rubyjim Posted June 19, 2019 Share Posted June 19, 2019 Try deleting tempory files and restart your computer Quote Link to comment Share on other sites More sharing options...
Staff stokerg Posted June 20, 2019 Staff Share Posted June 20, 2019 Hi Bible9230, First thing to try for any install issue, restart the PC and once restarted go to our setup file in your downloads folder and right click this and select Run As Administrator. If the install is still failing then can you check this location for me: %temp%/AffinitySetup To get to that location, call up the Run box by holding down the Windows key and tapping the letter R. Copy and paste the above path into the run box and click okay. That should open a folder, which should contain at least 1 other folder. If there are more than one, find the latest one and open the folder, you should see 2 log files, setup.log and setui.log if you can upload those to here i'll take a look and get back to you. Quote Link to comment Share on other sites More sharing options...
Bible9230 Posted June 20, 2019 Author Share Posted June 20, 2019 Running the downloaded update file as an administrator fixed the problem. Thank you. stokerg 1 Quote Link to comment Share on other sites More sharing options...
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