Affinity Publisher order missing (split)

[Antoine_neth 3]

I have purchased Publisher immediately after the first anouncement. But where can I find a download link? Not in my account at the Affinity website.

[Patrick Connor 3,311]

@Antoine_neth

I can see your order in your account (AWJ9QTM2PM) It's the 3rd from the top.

[Antoine_neth 3]

4 minutes ago, Patrick Connor said:

@Antoine_neth

I can see your order in your account (AWJ9QTM2PM) It's the 3rd from the top.

Sorry, but the link goes to the latest Beta version of today.

[Patrick Connor 3,311]

Just now, Antoine_neth said:

Sorry, but the link goes to the latest Beta version of today.

No not your BETA Orders (ALFHJX247K or A9TNL38190) your release purchase order (AWJ9QTM2PM)

[Antoine_neth 3]

30 minutes ago, Patrick Connor said:

No not your BETA Orders (ALFHJX247K or A9TNL38190) your release purchase order (AWJ9QTM2PM)

Sorry, Maybe I am stupid, but if I use that link to download I receive 1.7.1.404 beta. It is what it is!

[Antoine_neth 3]

Is there possibly an alternative link?  I already received the product key by purchase.

[Patrick Connor 3,311]

16 minutes ago, Antoine_neth said:

Is there possibly an alternative link?  I already received the product key by purchase.

Try this link the release version IS 1.7.1.404 so you probably have the right file already (it's not the same as the installer for Publisher BETA 1.7.1.404)

[Antoine_neth 3]

Sorry, You are right.  The issue here was that so far I started the Beta version, while you introduced a new icon on my desktop.   please have a little leniency with a 70 year old layman ...  :-)

[Patrick Connor 3,311]

No problem whatsoever. having the exact same number as the beta it was bound to happen.