osang Posted June 18, 2019 Share Posted June 18, 2019 I use Xerox Color C60 crashprint.txt crashprint 2.txt crashprint 3.txt crashprint 4.txt crashprint 5.txt Link to comment Share on other sites More sharing options...
Staff Jon P Posted June 18, 2019 Staff Share Posted June 18, 2019 Does this happen with a new document, or only with a specific document? If so can you possibly attach it? Serif Europe Ltd. - www.serif.com Link to comment Share on other sites More sharing options...
osang Posted June 18, 2019 Author Share Posted June 18, 2019 1 hour ago, Jon P said: Does this happen with a new document, or only with a specific document? If so can you possibly attach it? I created 3 different business cards (artboard) on Designer, and placed it on Publisher for multiple printing. I guess I need a secured link to send it. Link to comment Share on other sites More sharing options...
Staff Jon P Posted June 18, 2019 Staff Share Posted June 18, 2019 You can upload it on a private link here. Can you clarify if this happens on a blank new document in Publisher? Serif Europe Ltd. - www.serif.com Link to comment Share on other sites More sharing options...
osang Posted June 18, 2019 Author Share Posted June 18, 2019 13 hours ago, Jon P said: You can upload it on a private link here. Can you clarify if this happens on a blank new document in Publisher? Seems crashing even if it's blank when I try to print. crash1.txt Link to comment Share on other sites More sharing options...
osang Posted June 18, 2019 Author Share Posted June 18, 2019 I already sent it in your dropbox Link to comment Share on other sites More sharing options...
Staff Jon P Posted June 19, 2019 Staff Share Posted June 19, 2019 If it happens on a new blank document then it's not likely document related. I'll see if we can get anything from the crash reports, I assume you have no trouble printing from any other apps? Serif Europe Ltd. - www.serif.com Link to comment Share on other sites More sharing options...
osang Posted June 19, 2019 Author Share Posted June 19, 2019 13 hours ago, Jon P said: If it happens on a new blank document then it's not likely document related. I'll see if we can get anything from the crash reports, I assume you have no trouble printing from any other apps? Yes, other apps are OK. Link to comment Share on other sites More sharing options...
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