Richard Liu Posted June 11, 2019 Share Posted June 11, 2019 When I attempt to run the beta for the first time after installing it it crashed. I had gotten past Little Snitch's prompts to access external sites and I believe I was in the process of giving Bitdefender permission to let the beta modify some files when it disappeared. When I reopened it, I dragged and dropped an .afphoto that I created in 1.7 into it, and that was sufficient to crash it. The third attempt to open the same file in the beta succeeded. I can confirm that the Gamut Check is working. Here are the crash logs: AFP 1.7.1.138 crash.zip Richard Liu MacBook Pro 16" 2021 M1 Max | macOS 12.3.1 | BenQ SW271 | Affinity Photo 1.10.5 Link to comment Share on other sites More sharing options...
Staff Andy Somerfield Posted June 11, 2019 Staff Share Posted June 11, 2019 Richard, This is an Intel GPU driver issue on macOS 10.13.6 - Apple fixed it in 10.14. The 138 beta mitigated some of these issues, but obviously not yours - I'll make sure the fix goes in the next build. Thanks, Andy. Chris B 1 Link to comment Share on other sites More sharing options...
Richard Liu Posted June 11, 2019 Author Share Posted June 11, 2019 OK, Andy, thanks. Does that mean that it could reoccur until the next build? Presumably, the fix would be in the update that you're aiming to release on June 19, or am I "jumping the gun" here? Richard Liu MacBook Pro 16" 2021 M1 Max | macOS 12.3.1 | BenQ SW271 | Affinity Photo 1.10.5 Link to comment Share on other sites More sharing options...
Staff Patrick Connor Posted June 11, 2019 Staff Share Posted June 11, 2019 1 hour ago, Richard Liu said: Presumably, the fix would be in the update that you're aiming to release on June 19, Yes, If it can be fixed quickly it will be included in a 1.7.1.xx release build on 19h June. Also yes it might recur (see below) until the next build, (unless you can update your OS ) Patrick Connor Serif Europe Ltd Latest V2 releases on each platform Help make our apps better by joining our beta program! "There is nothing noble in being superior to your fellow man. True nobility lies in being superior to your previous self." W. L. Sheldon Link to comment Share on other sites More sharing options...
Staff Andy Somerfield Posted June 11, 2019 Staff Share Posted June 11, 2019 It will recur, but to mitigate it for now disable "Metal compute acceleration" in the Preferences dialog in Photo. Thanks, A Patrick Connor 1 Link to comment Share on other sites More sharing options...
Richard Liu Posted June 11, 2019 Author Share Posted June 11, 2019 Another two crashes to report, at least one time while using the HSL adjustment layer, perhaps both times. Could the cause be the same as for previous two crashes? Here are the crash logs: AFP 1.7.1.138 HSL crash.zip Richard Liu MacBook Pro 16" 2021 M1 Max | macOS 12.3.1 | BenQ SW271 | Affinity Photo 1.10.5 Link to comment Share on other sites More sharing options...
fde101 Posted June 11, 2019 Share Posted June 11, 2019 5 hours ago, Andy Somerfield said: This is an Intel GPU driver issue on macOS 10.13.6 - Apple fixed it in 10.14. Suggestion: create a list of (GPU, macOS version) combos known to have issues and automatically disable compute acceleration on those specific GPUs when they are in the list? Obviously, fixing the crash and making them compatible is even better, but in cases where that is not feasible within the time of a release, or where it is simply not possible to get it working with the available drivers, this might save users some frustration... Link to comment Share on other sites More sharing options...
Richard Liu Posted June 11, 2019 Author Share Posted June 11, 2019 @fde101, I'm definitely not in favor of that. @Andy Somerfield seems to imply that there is a fix for the issue, so, until then, as long as I have some idea what operations are likely to trigger it, I'd prefer to decide for myself when to risk using Metal and when not. I probably should upgrade to 10.14, but Apple seems to have a reputation with some purveyors of monitor calibration software for fixing some issues and creating some new ones that wreak havoc with their products, and so I have been reluctant to upgrade major versions of macOS until they've had time to deal with such surprises. Richard Liu MacBook Pro 16" 2021 M1 Max | macOS 12.3.1 | BenQ SW271 | Affinity Photo 1.10.5 Link to comment Share on other sites More sharing options...
Staff Andy Somerfield Posted June 13, 2019 Staff Share Posted June 13, 2019 Richard, Beta 1.7.1.140 - which will be released later today - contains a second fix which we have confirmed will fix your crash. Thanks for the crash reports - they led directly to the solution! Andy. Link to comment Share on other sites More sharing options...
Richard Liu Posted June 13, 2019 Author Share Posted June 13, 2019 @Andy Somerfield, Yes, Beta 1.7.1.140 does indeed seem to fix the problems that I reported in this thread. Thanks! Richard Liu MacBook Pro 16" 2021 M1 Max | macOS 12.3.1 | BenQ SW271 | Affinity Photo 1.10.5 Link to comment Share on other sites More sharing options...
Richard Liu Posted June 13, 2019 Author Share Posted June 13, 2019 Oooops! Spoke too soon. Starting new thread for this bug here: Patrick Connor 1 Richard Liu MacBook Pro 16" 2021 M1 Max | macOS 12.3.1 | BenQ SW271 | Affinity Photo 1.10.5 Link to comment Share on other sites More sharing options...
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