AP shuts down when loading an existing document

[SHRK]

I've just updated to the latest beta version. I have no problem creating a new document, but when I try to open an existing document, Publisher loads it and then a half-second later shuts down - no errors or warnings.

Any suggestions?

[Patrick Connor]

@SHRK 

Welcome to the Serif Affinity Forums 

Please can you provide the file to this dropbox folder we should be able to fix the problem and may be able to mend the file. 

[SHRK]

Thanks so much! I'm very new to a program like Publisher and I'm sure I've done something incredibly stupid in the file set up to cause problems.

[Jon P]

Thanks for providing the file, I've logged it for the developers.

Can you remember the last few steps you were taking before the last save?

[SHRK]

No, I’m sorry. To be honest, it’s been several months since I worked on the file (and I completely understand if the issue is the file was created with a version too-many-builds past).

[Jon P]

Hi SHRK,

The file was crashing due to being saved with an old bug in it which is now fixed. A developer has kindly fixed the file and I've sent it you in a PM.

Thanks

[SHRK]

That's excellent customer service. And I haven't even purchased the software yet. (And so far, only because it's not for sale yet.)

Thanks!