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Posted

I've just updated to the latest beta version. I have no problem creating a new document, but when I try to open an existing document, Publisher loads it and then a half-second later shuts down - no errors or warnings.

Any suggestions?

  • Staff
Posted

@SHRK 

Welcome to the Serif Affinity Forums :)

Please can you provide the file to this dropbox folder we should be able to fix the problem and may be able to mend the file. 

Patrick Connor
Serif Europe Ltd

"There is nothing noble in being superior to your fellow man. True nobility lies in being superior to your previous self."  W. L. Sheldon

 

Posted

Thanks so much! I'm very new to a program like Publisher and I'm sure I've done something incredibly stupid in the file set up to cause problems.

  • Staff
Posted

Thanks for providing the file, I've logged it for the developers.

Can you remember the last few steps you were taking before the last save?

Serif Europe Ltd. - www.serif.com

Posted

No, I’m sorry. To be honest, it’s been several months since I worked on the file (and I completely understand if the issue is the file was created with a version too-many-builds past).

  • Staff
Posted

Hi SHRK,

The file was crashing due to being saved with an old bug in it which is now fixed. A developer has kindly fixed the file and I've sent it you in a PM.

Thanks

Serif Europe Ltd. - www.serif.com

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