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Posted

Hi, I was thinking about getting Affinity Designer & Photo to replace Photoshop CS5 & Illustrator CS5 that I have on my MAC. But I know I can get it at the Apple App store but does it make a difference if I get it from the App store or from the Affinity store?

Posted

I bought Affinity Designer from the Mac store. I got a new computer and re-downloaded it from the app store. It is now asking me for a product key to use it. I do not have a product key since it was an app store purchase. I've already paid for it. Copy of my receipt attached. What do I do?

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  • Staff
Posted

@acb017

Welcome to the Serif Affinity forums :)

The only version that prompts for a product key is one that is downloaded from the affinity website. Downloads from the Mac app store like you originally purchased will not prompt. The versions are not interchangable, sorry. But by going back to the Mac app store on your new mac, you can reinstall the app store version if you are logged into the same account as you used on your old Mac computer.

Patrick Connor
Serif Europe Ltd

"There is nothing noble in being superior to your fellow man. True nobility lies in being superior to your previous self."  W. L. Sheldon

 

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