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Willabong

Access to paid for Affinity Mac programs not possible?

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24 minutes ago, Willabong said:

No! I don't see the Apps on the purchase page on the iMac or the MacBook Pro, All I see is "You have not yet made any purchases".

How many Apple ID's do you have? When you said you changed the password, did you create a new Apple ID at that time?

25 minutes ago, Willabong said:

MEB, I will contact Apple as soon as I can find the contact details?

Start at https://support.apple.com/apple-id (the link I posted in one of my first replies to you).


Affinity Photo 1.7.2, Affinity Designer 1.7.2, Affinity Publisher 1.7.2; macOS High Sierra 10.13.6 iMac (27-inch, Late 2012); 2.9GHz i5 CPU; NVIDIA GeForce GTX 660M; 8GB RAM
Affinity Photo 1.7.2.153 & Affinity Designer 1.7.2.6 for iPad; 6th Generation iPad 32 GB; Apple Pencil; iOS 12.3.1

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26 minutes ago, Willabong said:

One ID on the iMac, and NO! I have not changed the e-mail address, just my password 

And this is the same one on the MBP -- exactly the same email address?


Affinity Photo 1.7.2, Affinity Designer 1.7.2, Affinity Publisher 1.7.2; macOS High Sierra 10.13.6 iMac (27-inch, Late 2012); 2.9GHz i5 CPU; NVIDIA GeForce GTX 660M; 8GB RAM
Affinity Photo 1.7.2.153 & Affinity Designer 1.7.2.6 for iPad; 6th Generation iPad 32 GB; Apple Pencil; iOS 12.3.1

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19 hours ago, Willabong said:

No! I don't see the Apps on the purchase page on the iMac or the MacBook Pro, All I see is "You have not yet made any purchases".

MEB, I will contact Apple as soon as I can find the contact details?

 

 

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21.5 iMAC Retina 4K display. MacOS Sierra v. 10.12.6 (which I am not changing).  3.1 GHz quad-core Intel Core i5, Turbo Boost up to 3.6 GHz.  Memory 8 GB 1867 MHz LPDDR3.  1TB Fusion Drive.  Intel Iris Pro Graphics 6200 1536 MB.   iPad Pro 12.9, iOS v. 12.3.1, Apple Pencil.  Affinity Publisher 1.7.1,  Affinity Photo 1.7.1, Affinity Designer 1.7.1.   

Magic mouse.9_9

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