Cannot install v1.6.5.135 after latest Win 10 update

[smashgsy]

So, I have applied the latest Windows 10 update which includes the latest .NET version 4.7.2 and the installer crashes without even loading any application windows.  I have looked online and it is not possible to rollback versions of .Net with the latest Windows update bundles!

I did see someone else who had this issue but he was able to roll back to a 4.6.5.  Any ideas?

Error 1:
---------------
Application: SetupUI.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.NullReferenceException
   at SetupUI.App.InitOptions()
   at SetupUI.App.OnStartup(System.Windows.StartupEventArgs)
   at System.Windows.Application.<.ctor>b__1_0(System.Object)
   at System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32)
   at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate)
   at System.Windows.Threading.DispatcherOperation.InvokeImpl()
   at System.Windows.Threading.DispatcherOperation.InvokeInSecurityContext(System.Object)
   at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
   at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
   at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object)
   at MS.Internal.CulturePreservingExecutionContext.Run(MS.Internal.CulturePreservingExecutionContext, System.Threading.ContextCallback, System.Object)
   at System.Windows.Threading.DispatcherOperation.Invoke()
   at System.Windows.Threading.Dispatcher.ProcessQueue()
   at System.Windows.Threading.Dispatcher.WndProcHook(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
   at MS.Win32.HwndWrapper.WndProc(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
   at MS.Win32.HwndSubclass.DispatcherCallbackOperation(System.Object)
   at System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32)
   at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate)
   at System.Windows.Threading.Dispatcher.LegacyInvokeImpl(System.Windows.Threading.DispatcherPriority, System.TimeSpan, System.Delegate, System.Object, Int32)
   at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr, Int32, IntPtr, IntPtr)
   at MS.Win32.UnsafeNativeMethods.DispatchMessage(System.Windows.Interop.MSG ByRef)
   at System.Windows.Threading.Dispatcher.PushFrameImpl(System.Windows.Threading.DispatcherFrame)
   at System.Windows.Threading.Dispatcher.PushFrame(System.Windows.Threading.DispatcherFrame)
   at System.Windows.Application.RunDispatcher(System.Object)
   at System.Windows.Application.RunInternal(System.Windows.Window)
   at System.Windows.Application.Run(System.Windows.Window)
   at System.Windows.Application.Run()
   at SetupUI.App.Main()

--------------
Error 2:
--------------
Faulting application name: SetupUI.exe, version: 1.6.5.135, time stamp: 0x5ba8da06
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x01232103
Faulting process ID: 0x12e8
Faulting application start time: 0x01d4c5850bd39755
Faulting application path: C:\Users\XXX\AppData\Local\Temp\AffinitySetup\3ffcb384-3178-11e9-97ea-9171a85b42a0\SetupUI.exe
Faulting module path: unknown
Report ID: 8d528daa-91bd-4381-8a5c-5df5f3b35005
Faulting package full name:
Faulting package-relative application ID:

[R C-R]

I know very little about the Windows versions other than what I read in these forums, but I do know that they can only be installed on a 64 bit version of Windows. Is it possible you are running a 32 bit version of Windows 10?

[walt.farrell]

12 hours ago, smashgsy said:

Exception code: 0xc0000005

That's the key error, I think, and it indicates a problem with your Windows installation (not the Affinity program itself).

Yesterday one of the Serif staff mentioned that some users have resolved this by "re-installing the Visual C++ runtime (specific to the installed app, we require VS2017 runtime)." After a bit of searching I found this site with instructions for doing that (scroll down the page to find them):
https://appuals.com/fix-microsoft-visual-c-runtime-library-error-in-windows-10/

I have not tried these instructions myself, but perhaps they will help you.

[smashgsy]

9 hours ago, R C-R said:

I know very little about the Windows versions other than what I read in these forums, but I do know that they can only be installed on a 64 bit version of Windows. Is it possible you are running a 32 bit version of Windows 10?

You are bang on.  Thanks.