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New Mac, New Apple ID


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Hi everyone

I have purchased a new Mac and I had to sign up for a new Apple ID. In fact, my older Apple ID is not accessible any more, but I do have my Affinity Photo on it. I was wondering if there is anyway to transfer the serial#, License or any type of credit from one Apple ID to a different one. I got my affinity Photo App from Apple Store and I can't find the receipt neither. 

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Hi DanialDamirchi,
Welcome to Affinity Forums :)
We have no way to transfer the association of your old Apple ID to the new one. The Mac App Store is managed by Apple, not us. You have to contact them directly for support regarding anything related to your Apple ID. There's however a few things you can do to get access to the old one (which is associated with you Affinity purchase): you can try to reset the password (see instructions for this here) or in case you have used two-factor authentication check these instructions instead. After you have recovered the old Apple ID you can then sign-out of the Mac App Store and sign-in again with he recovered Apple ID to install the application on your new Mac. Don't forget to then change it again to your current/new Apple ID.

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