Alex White Posted December 16, 2018 Posted December 16, 2018 I have had the same problem with build 192 and now with 206. I've attached the crash dump, and this is the headline information from it. Essentially as soon as I open the file that I've been working with in earlier betas, the application crashes as soon as it has displayed the current page in that file - the application terminates and disappears. The file is 50mb, and I'm happy to share it with you, but I'd prefer not to share it publicly. Process: Affinity Publisher Beta [27111] Path: /Applications/Affinity Publisher Beta.app/Contents/MacOS/Affinity Publisher Beta Identifier: com.seriflabs.affinitypublisher.beta Version: 1.7.0 (1.7.0.206) Code Type: X86-64 (Native) Parent Process: ??? [1] Responsible: Affinity Publisher Beta [27111] User ID: 502 Date/Time: 2018-12-13 23:20:59.902 +0000 OS Version: Mac OS X 10.14.1 (18B75) Report Version: 12 Bridge OS Version: 3.1 (16P1065) Anonymous UUID: 50C13EB4-078E-D6AE-5478-2472589AD615 Sleep/Wake UUID: A2066777-9BD1-409E-AA3E-0CEDEEB66649 Time Awake Since Boot: 880000 seconds Time Since Wake: 1200 seconds System Integrity Protection: enabled Crashed Thread: 22 Dispatch queue: com.apple.root.default-qos Exception Type: EXC_BAD_ACCESS (SIGSEGV) Exception Codes: KERN_INVALID_ADDRESS at 0x00007fef24364fb0 Exception Note: EXC_CORPSE_NOTIFY Termination Signal: Segmentation fault: 11 Termination Reason: Namespace SIGNAL, Code 0xb Terminating Process: exc handler [27111] affinity publisher crash dump.txt
Staff Jon P Posted December 17, 2018 Staff Posted December 17, 2018 Hi Alex, It would easiest for us to have a look at the file. If you could upload it here we can take a look into what might be causing it: https://www.dropbox.com/request/xJcQpCVh1VbAtdYYCypw Thanks Serif Europe Ltd. - www.serif.com
Alex White Posted December 17, 2018 Author Posted December 17, 2018 9 hours ago, Jon P said: Hi Alex, It would easiest for us to have a look at the file. If you could upload it here we can take a look into what might be causing it: https://www.dropbox.com/request/xJcQpCVh1VbAtdYYCypw Thanks Thanks, I've just uploaded the file to that location. I'd been working on it in all the previous betas without any problems, but the last two have caused crashes on opening it. Hopefully it will be easy to spot why!
Staff Jon P Posted December 18, 2018 Staff Posted December 18, 2018 Thanks for that, I've opened it in 1.7.0.167 (which it sounds like worked for you) but it still crashes. I've logged this for the developers to take a look at further. Patrick Connor and Alex White 2 Serif Europe Ltd. - www.serif.com
Staff Jon P Posted December 18, 2018 Staff Posted December 18, 2018 Hi Alex, The developers have fixed the file, which I'll PM to you shortly. We are a little unsure of the steps taken that caused it to crash when opened, but should hopefully be preventing this happening again in a future build. If however you do encounter this issue again it would be great if you could note down any steps you did before the save that might help us reproduce it from scratch. Thanks! Serif Europe Ltd. - www.serif.com
Alex White Posted December 18, 2018 Author Posted December 18, 2018 Wow, that's wonderfully quick work! I'll certainly keep an especially careful eye on steps I've taken should I see something similar happen again. Thanks!
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