Help with export persona please!

[Poghork]

Hi,  I am having no luck exporting slices in AD on my iPad.  Exporting in the File menu works fine though.  

I’m pretty sure I have followed the export tutorial exactly, chosen my export folder (tried Box, Dropbox and iCloud) and export format (tried PNG and JPG), chosen my slices to be exported (tried individual small slices as well as a number of them together). When I hit the Export All, it appears to work, I get the ‘ the current item is being exported to your chosen folder’ message, but nothing arrives in my folder.

I have tried on a different iPad and with different images with no luck.  I must be missing something, any advice will be very welcome!

[Gabe]

Hi @Poghork,

Welcome to the forums. 

What happens if you press on "export all" one more time after you see that message?

Thanks,

Gabe.  

[Poghork]

Thanks Gabe.  The same thing happened, it looks like it’s all going fine but nothing arrives in the folder I’m exporting to.

[toltec]

This might not be what is happening but when I was first playing around I had a similar problem. I did not have any of these selected 

I don't remember exactly what happened, but it worked when I selected something.

[Paul Mudditt]

Unfortunately exporting to anywhere but iCloud Drive has been unreliable. With the latest IOS Beta I’m on it’s stopped working again when using Dropbox or google drive or one cloud.

[Poghork]

Thanks.  I’ve been experimenting, in some images the slices will export to iCloud Drive ( which at least means I am doing it right!) but not Dropbox. 

 

[Gabe]

Where does that folder sit in the folder hierarchy? if it's more than 15 folders "deep" it will not work (IOS limitation)

[Poghork]

Hi Gabe, no, only one folder deep.

[Gabe]

Thanks. I managed to reproduce it and logged it with our developers. It seems to Affect most Cloud services. However, iCloud should work fine

 

[Poghork]

Thank you, much appreciated.