Severe Occasional Screen Redraw Issues

[A_B_C]

Hi there,

I believe there has been a thread about black and blue rectangles appearing on the canvas, but unfortunately I cannot find it anymore. So I am posting another report here. After a few hours of work, it will often happen that all text on the canvas becomes unreadable, pixelated and blurry. Zooming won’t help in such an instance. At the same time, blue and black rectangles will appear, covering parts of the design. Screen artefacts. The only method to restore the document is closing and relaunching the app. Then everything is fine again. So that is clearly a persistent screen redraw bug. The document itself is not affected.

If you need a screenshot, I will get one next time. 

Cheers, Alex

[JFisher]

Hi A_B_C

Thanks for your post

This sounds like it could possibly be a memory leak issue. Would it be possible to send the file? We can test it here and hopefully pinpoint the issue. 

[A_B_C]

Unfortunately, I cannot share this specific document, but I will try to reproduce the issue with a document I can share.