Kem McNair Posted October 13, 2018 Share Posted October 13, 2018 When i set up a new document in designer iPad , no matter what size , the grid is always smaller by almost a third. than the page size. how do you get the page size and the grid size to be the same. Also can you set a master page so you don't have to set up a new page every time with the same settings that i always use? 12.9 Ipad Pro running IOS 12 and affinity Designer 1.6.2.42 Quote Link to comment Share on other sites More sharing options...
DM1 Posted October 13, 2018 Share Posted October 13, 2018 Perhaps a screen shot of your issue to help explain what you are seeing. in the meantime, in this shot, an A4 page 210mm wide. I adjusted the spacing so that the grids were evenly distributed across the page. Quote M1 IPad Air 10.9/256GB lpadOS 17.1.1 Apple Pencil (2nd gen). Affinity Photo 1.10.5 Affinity Design 1.10.5 Affinity Publisher 2, Affinity Designer 2, Affinity Photo 2 and betas. Official Online iPad Help documents (multi-lingual) here: https://affinity.https://affinity.help/ Link to comment Share on other sites More sharing options...
Kem McNair Posted October 13, 2018 Author Share Posted October 13, 2018 Here is the Page as it looks when the grid is turned on . Adjusting the spacing only makes the squares smaller or larger but doesn't make the grid any bigger on the page. The page size is set for the iPad pro 12.9" and set to inches. I can't seem to find a way to adjust the grid size to fit the page. See Image screen shot of the problem. Quote Link to comment Share on other sites More sharing options...
DM1 Posted October 13, 2018 Share Posted October 13, 2018 That's odd behaviour. The grid should fill the page automatically. Only the number of grids is variable. No artboards in use? Can you upload that .afdesign file and I will check if the file appears the same on my iPad Pro. Quote M1 IPad Air 10.9/256GB lpadOS 17.1.1 Apple Pencil (2nd gen). Affinity Photo 1.10.5 Affinity Design 1.10.5 Affinity Publisher 2, Affinity Designer 2, Affinity Photo 2 and betas. Official Online iPad Help documents (multi-lingual) here: https://affinity.https://affinity.help/ Link to comment Share on other sites More sharing options...
AlainP Posted October 13, 2018 Share Posted October 13, 2018 Weird... I tried on my 9,7 iPad and it works fine, mm or inches. It always fill the canvas. Quote -- Window 11 - 32 gb - Intel I7 - 8700 - NVIDIA GeForce GTX 1060 -- iPad Pro 2020 - 12,9 - 256 gb - Apple Pencil 2 -- iPad 9th gen 256 gb - Apple Pencil 1 -- Macbook Air 15" - Mac mini M2-Pro - 16 gb Link to comment Share on other sites More sharing options...
Kem McNair Posted October 14, 2018 Author Share Posted October 14, 2018 I just discovered It displays like this in landscape mode but if you rotate it to portrait it fits the screen until you zoom with 2 fingers and then it reverts back to not fitting the screen. and if you just rotate it from portrait while the grid is displaying correctly to landscape it reverts back to the grid not fitting the page again. it also does some weird stuff when you zoom in and watch the blank page gap around the edge, the space around the edge of the page gets smaller , like the grid is trying to get bigger but never makes it all the way.. weird behavior for sure. Quote Link to comment Share on other sites More sharing options...
Kem McNair Posted October 14, 2018 Author Share Posted October 14, 2018 Also Its not on any particular Af file. I Have created and deleted a bunch of different documents and any new document I open no matter what size displays the grid the same, only covering part of the page. Quote Link to comment Share on other sites More sharing options...
DM1 Posted October 14, 2018 Share Posted October 14, 2018 Seems like a 'bug'. Hopefully mods will come and take a look soon. Quote M1 IPad Air 10.9/256GB lpadOS 17.1.1 Apple Pencil (2nd gen). Affinity Photo 1.10.5 Affinity Design 1.10.5 Affinity Publisher 2, Affinity Designer 2, Affinity Photo 2 and betas. Official Online iPad Help documents (multi-lingual) here: https://affinity.https://affinity.help/ Link to comment Share on other sites More sharing options...
AlainP Posted October 14, 2018 Share Posted October 14, 2018 I tried to reproduce this but te grid is displayed correctly here. I tried with existing files, new ones, mm, inches, two fingers rotation.... always works fine. Quote -- Window 11 - 32 gb - Intel I7 - 8700 - NVIDIA GeForce GTX 1060 -- iPad Pro 2020 - 12,9 - 256 gb - Apple Pencil 2 -- iPad 9th gen 256 gb - Apple Pencil 1 -- Macbook Air 15" - Mac mini M2-Pro - 16 gb Link to comment Share on other sites More sharing options...
Kem McNair Posted October 14, 2018 Author Share Posted October 14, 2018 Is there a way to reinstall Designer from the app store? Maybe its a corrupt download. Quote Link to comment Share on other sites More sharing options...
AlainP Posted October 14, 2018 Share Posted October 14, 2018 Corrupt download.... I doubt. I would wait till the devs get online, I'm sure they will find out what it is. Kem McNair 1 Quote -- Window 11 - 32 gb - Intel I7 - 8700 - NVIDIA GeForce GTX 1060 -- iPad Pro 2020 - 12,9 - 256 gb - Apple Pencil 2 -- iPad 9th gen 256 gb - Apple Pencil 1 -- Macbook Air 15" - Mac mini M2-Pro - 16 gb Link to comment Share on other sites More sharing options...
Kem McNair Posted October 14, 2018 Author Share Posted October 14, 2018 Tried a reinstall. Same problem. so its not that. Quote Link to comment Share on other sites More sharing options...
AlainP Posted October 14, 2018 Share Posted October 14, 2018 I think you will have to buy a brand new iPad Pro 12,9 in. I'm sure that would fix your problem.... but I would first wait for the dev's opinion... Quote -- Window 11 - 32 gb - Intel I7 - 8700 - NVIDIA GeForce GTX 1060 -- iPad Pro 2020 - 12,9 - 256 gb - Apple Pencil 2 -- iPad 9th gen 256 gb - Apple Pencil 1 -- Macbook Air 15" - Mac mini M2-Pro - 16 gb Link to comment Share on other sites More sharing options...
DM1 Posted October 14, 2018 Share Posted October 14, 2018 They would probably agree with your suggestion Quote M1 IPad Air 10.9/256GB lpadOS 17.1.1 Apple Pencil (2nd gen). Affinity Photo 1.10.5 Affinity Design 1.10.5 Affinity Publisher 2, Affinity Designer 2, Affinity Photo 2 and betas. Official Online iPad Help documents (multi-lingual) here: https://affinity.https://affinity.help/ Link to comment Share on other sites More sharing options...
Kem McNair Posted October 15, 2018 Author Share Posted October 15, 2018 20 hours ago, AlainP said: I think you will have to buy a brand new iPad Pro 12,9 in. I'm sure that would fix your problem.... but I would first wait for the dev's opinion... Well thats what the Apple Genius Bar guy at the Apple store would tell Me! But I won't fall for that bologna ! DM1 1 Quote Link to comment Share on other sites More sharing options...
Kem McNair Posted October 16, 2018 Author Share Posted October 16, 2018 Sean P QA Moderators 776 3,723 posts Report post Posted 9 hours ago Hi Kem McNair, This is a known issue that is caused when you have Display Zoom set to Zoomed in the iPad's Settings > Display & Brightness > Display Zoom. Unfortunately currently the only way to work around it is to set that option back to Standard. Braulio J 1 Quote Link to comment Share on other sites More sharing options...
Kem McNair Posted October 16, 2018 Author Share Posted October 16, 2018 Here is the answer. Its and iPad Settings problem. Works fine with zooming turned off Braulio J 1 Quote Link to comment Share on other sites More sharing options...
Kem McNair Posted October 16, 2018 Author Share Posted October 16, 2018 On 10/12/2018 at 10:59 PM, Kem McNair said: When i set up a new document in designer iPad , no matter what size , the grid is always smaller by almost a third. than the page size. how do you get the page size and the grid size to be the same. Also can you set a master page so you don't have to set up a new page every time with the same settings that i always use? 12.9 Ipad Pro running IOS 12 and affinity Designer 1.6.2.42 Answered Above. Quote Link to comment Share on other sites More sharing options...
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