handshaper Posted September 19, 2018 Posted September 19, 2018 When exporting a PDF file that contains PNG images, the PDF looks and displays fine on a computer, but when it is printed all of the PNG images have BLACK backgrounds, regardless of the PDF export settings. Is this a known problem? Is there a workaround or some setting that is causing this problem? Publisher is awesome, but this makes it very hard to use it to produce anything for printing.
handshaper Posted September 20, 2018 Author Posted September 20, 2018 Looks like the problem is created by the color model selected. This document was using RGB/8, once I switched it to RGB/16 or CMYK the problem went away. RGB/16 produces massive PDF files that are roughly 10 times the size of the original, but the CMYK files are a more manageable size.
rjvela82 Posted September 20, 2018 Posted September 20, 2018 It still shouldn't happen on RGB/8 though....
Staff Jon P Posted October 5, 2018 Staff Posted October 5, 2018 Hi, apologies in the delay getting back to you. This isn't a problem I am aware of, is it possible for for you to attach the publisher file you are exporting from so I can see if I can reproduce it? Thanks Serif Europe Ltd. - www.serif.com
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