Staff MEB Posted September 13, 2021 Staff Share Posted September 13, 2021 Hi @ClaudeGJ, Welcome to Affinity Forums At first sight seems the plugins were correctly installed and detected. The Authorise Global/root access was already set previously thus the button is greyed out - it's all fine here. By code i believe you meant the serial number/product key is not being accepted. Are you absolutely sure you entered it correctly (ideally just copy/paste if possible)? What happens when you enter it does it display any errors message? if so what's the error? ClaudeGJ 1 Quote A Guide to Learning Affinity Software Link to comment Share on other sites More sharing options...
ClaudeGJ Posted September 13, 2021 Share Posted September 13, 2021 On 9/12/2021 at 1:10 AM, R C-R said: That means Authorize Global is already enabled. What do you mean by "the active code it's not accepted"? Thanks for the information. For the code, I got an error no internet or try later. I've managed to activate the code when I found a module not in Affinity. I opened it and the activation of the code worked. Thanks for your help. Quote Link to comment Share on other sites More sharing options...
ClaudeGJ Posted September 13, 2021 Share Posted September 13, 2021 4 hours ago, MEB said: Hi @ClaudeGJ, Welcome to Affinity Forums At first sight seems the plugins were correctly installed and detected. The Authorise Global/root access was already set previously thus the button is greyed out - it's all fine here. By code i believe you meant the serial number/product key is not being accepted. Are you absolutely sure you entered it correctly (ideally just copy/paste if possible)? What happens when you enter it does it display any errors message? if so what's the error? Thanks for the information. For the code, I copied the code from the site but I got an error no internet or try later. It looks like Affinity didn't manage to send the code. I've managed to activate the code when I found a module not in Affinity. I opened it and the activation of the code worked. Thanks for your help. MEB 1 Quote Link to comment Share on other sites More sharing options...
Staff MEB Posted September 13, 2021 Staff Share Posted September 13, 2021 @ClaudeGJ, Thanks for letting me know. Much appreciated. ClaudeGJ 1 Quote A Guide to Learning Affinity Software Link to comment Share on other sites More sharing options...
R C-R Posted September 13, 2021 Share Posted September 13, 2021 17 minutes ago, ClaudeGJ said: I've managed to activate the code when I found a module not in Affinity. I opened it and the activation of the code worked. By module, I assume you mean one of the NIK apps (like Color Efex Pro 4.app or HDR Efex Pro 2.app) that can be run independently of a plugin host app like Photoshop or Affinity Photo. I only mention this in case there are other users reading this topic who have the same problem entering the code. Quote All 3 1.10.8, & all 3 V2.4.1 Mac apps; 2020 iMac 27"; 3.8GHz i7, Radeon Pro 5700, 32GB RAM; macOS 10.15.7 Affinity Photo 1.10.8; Affinity Designer 1.108; & all 3 V2 apps for iPad; 6th Generation iPad 32 GB; Apple Pencil; iPadOS 15.7 Link to comment Share on other sites More sharing options...
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