GrahmF52 Posted September 5, 2018 Share Posted September 5, 2018 Dear Sirs, I purchased A/Designer back in Nov.17, but did not download or start to install until today. It does not recognised the product key that is shown in my account so will not complete the installation. can you assist. G. Quote Link to comment Share on other sites More sharing options...
Staff SFurniss Posted September 5, 2018 Staff Share Posted September 5, 2018 Can you email affinity@serif.com with a screenshot showing what you are typing in the boxes? Quote Link to comment Share on other sites More sharing options...
Staff MEB Posted September 5, 2018 Staff Share Posted September 5, 2018 Hi GrahmF52, Welcome to Affinity Forums I've hidden your post with your serial number/e-mail as these are personal details that should not be shared publicly (someone else could use them to activate the program). We (staff) are still able to see them, so please do not repost them here. Use the provided e-mail affinity@serif.com given by @Sfurniss in the previous post to provide personal information like this. Thanks. Quote A Guide to Learning Affinity Software Link to comment Share on other sites More sharing options...
GrahmF52 Posted September 6, 2018 Author Share Posted September 6, 2018 OK, Thank you. Quote Link to comment Share on other sites More sharing options...
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